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Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 7,700 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.
Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 115 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.
Headquartered in Cambridge, UK, Darktrace has more than 2,000 employees located across more than 100 countries. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.
This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022.
The Role
Darktrace Education offers global training services that allow our customers to rapidly learn how to use and get the best value from Darktrace solutions. With over 8,000 customers worldwide, Darktrace is looking for a Training Administrator to join our training team.
Thousands of our customers, partners and internal employees attend our regular public webinars, private training sessions and certification exams every year. The Training Administrator is a crucial role in the team to support the coordination, administration and tracking of all training activities we run as a team.
Responsibilities
Reporting to our VP of Education this exciting and diverse role touches on all aspects of administering a global education service, including:
- Booking and setting up training events
- Assisting with training enquiries
- Managing schedules
- Certification administration, including proctoring
- Collating and managing customer feedback
- Reporting/Tracking training events
- Liaising with other departments to reconcile training records
Candidate Requirements
- Highly organised with excellent attention to detail and ability to work unsupervised
- Has excellent prioritisation skills and has a collaborative nature
- Helpful, flexible, pro-active approach to work, a team player with a willingness to tackle both new and routine tasks and is accommodating to frequent change
- Enthusiastic, reliable, and self-confident, with an excellent telephone manner and effective communication skills
Benefits We Offer
- Competitive base salary
- Hybrid working - 2 days in the office & 3 days at home
- 23 days Holiday plus 1 additional day for your birthday
- BUPA family healthcare
- Pension contribution
- Life insurance
- Other benefits include free food on a Friday Lunchtime, matched charitable giving, cycle scheme, free fruit and regular social events
