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We have an exciting new opportunity for a Paralegal to join our friendly Legal Advice team in Central Bristol. You'll be joining us in our attractive, spacious office, next to excellent transport links and close to Cabot Circus for shopping and socialising.
In this interesting entry-level role, the successful candidate will be handling legal queries from customers on a range of areas by establishing the facts of the customer’s legal issues, providing advice on the applicable law and setting out the legal and/or practical options available to the customer, including reviewing sources of funding and alternative resolution solutions.
Excellent communication skills, both written and verbal, are essential to ensure that communication with customers and colleagues is provided in a clear, concise and honest manner whilst ensuring that it remains sensitive and empathic to both customer and business partners.
About You
Whilst extremely rewarding, due to the nature of our customers’ concerns the role can occasionally be challenging and candidates should be resilient and motivated to provide a high quality performance in what can be a demanding environment.
The ideal candidate will be able to pro-actively identify both issues and potential solutions, take ownership of the process, and follow the correct process to resolve any concerns that may be raised by customers in a timely manner.
You will be personable, enjoy working in a team environment and motivated to go the extra mile for our customers. We are looking for experience and skills in the following areas:
- Legal Executive, LPC/BVC graduate (or currently studying)
- Good practical and/or academic knowledge of Employment, Property, Consumer Law as well as the ability to learn and advise on other legal issues affecting customers such as Family, Wills and Probate, Landlord and Tenant and Commercial Law.
Benefits
As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment we will offer you generous remuneration and an attractive benefits package, including:
- 25 days holiday with the option to buy up to a further 5 days
- Company pension scheme with the option to increase contributions
- Group Income Protection for all employees
- Group Legal Protection for all employees
- A choice of either European Motor Assistance or Home Emergency Assistance
- Salary sacrifice benefits including Cycle scheme
- A comprehensive wellbeing programme including a range of free weekly exercise classes (dependent on your office location) and free eye tests
- Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
- The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips
Whilst this is a full-time position, at DAS we want to support our people to achieve a work-life balance that works for them. We support flexible working and are happy to discuss flexible working options.
About the Company
DAS Law is part of the DAS UK Group, which in turn forms part of the Ergo Group. We are therefore part of the world’s largest insurance group. Previously existing as a standalone law firm (CW Law) DAS Law was acquired by DAS UK Group in 2013 and is a key part of the Group’s strategy, forecast to provide year on year profitable growth within our 10 year strategy, which was agreed and commenced in 2016.
We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases into the following teams that currently exist;
- Personal Injury
- Litigation & Dispute Management
- Employment
- Business & Commercial
Whilst this will remain a key part of our ongoing strategy, with the full support of our shareholders we have big ambitions to grow DAS Law as an independent income generating law firm and a major player in the legal market. We will do this by building on our existing relationships and reputation to grow new and sustainable income revenue streams that will allow us to expand the services we offer our customers.
We believe these are exciting times for DAS Law as part of the wider DAS UK Group and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.
You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (CILEX).
By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.
If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer an extremely generous reward and benefits package.
