Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder, Nicola Kilner.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us.
What we’re looking for
We are looking for a warehouse and e-commerce professional to support order fulfillment at our Nottingham distribution center.
What you’d be doing
- Ensuring all the online order fulfillment and retail order shipment processes administered in accordance with the organization's customer service and quality standards
- Support with the day to day operations of the E-Commerce Picking-Packing team
- Work with Customer Happiness team in the event of a customer complaint
- Perform administrative tasks such as creating shipping labels, paperwork for shipping companies, process cancelations etc.
- Assists with onboarding and on the job training of the team to be highly functional and effective
- Receiving and processing incoming stock and materials when needed
- Labeling/Releasing stock and orders
- Ensure standards for quality and health and safety are met
- Assist in maintaining warehouse standards of cleanliness and organization and ensure tidiness standards are always respected and maintained
- Ensure compliance with warehouse policies and procedures (e.g. shipments, safety standards, stocking).
Skills and qualifications
- Attention to detail, organizational and problem-solving skills
- Strong analytical skills, ability to navigate between several modules/programs
- Effective time management and communication skills
- Basic knowledge of Microsoft Office, Excel, Word etc.
- Relevant education OR equivalent work experience in Retail, Inventory is an asset
What you’ll be gaining by joining our team
There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…
- Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
- 6 months of paid time off for new parents (inclusive of all genders).
- Work from anywhere 4 weeks per year.
- A hybrid work model (for applicable roles).
- Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
- Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
- Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
- A generous discount on DECIEM products for you, your family, and your friends.
Building growth to power good
We are a people first company that lives by our core values to
- Do the right thing
- Create impact
- Respect small things
- Care too much
- Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
Want to join us
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted.
