Social Media Associate (TikTok) London 2024

What on earth is deciem?

Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder and CEO, Nicola Kilner.

We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

What we are looking for

We are looking for a Social Media Associate, TikTok to join our Social team in creating fun and engaging content and finding innovative ways to engage with our audience on social media platforms.

This is a hybrid position, based out of our London Head Office.

Please share a portfolio, examples of your work, or any relevant social media accounts to be considered for this position.

What you’d be doing in this role

• Support the Social Media Manager and the Social Media Associate Manager in content creation and development alongside Creative team
• Assist managing community management accounts within (but not limited to) Instagram, Facebook and TikTok
• Stay up to date with DECIEM’s product knowledge, company information, launches and campaigns
• Engage, maintain and develop professional relations with customers
• Maintain and administer the brand voice throughout all communications
• Assist with customer queries across all platforms
• Coordinate Social Media Campaigns as required
• Adhere to company policies, social media rules and regulations
• Stay on top of social media trends and pitch ideas to increase engagement
• Help to develop and maintain our social media content calendar
• Experience making TikToks/Reels (including editing, and knowledge of the TikTok platform)
• Monitor and report on trending videos and audios on TikTok to assist in content creation and development

Skills and qualifications

• Experience making TikToks/Reels (including editing, and knowledge of the TikTok platform) is required
• A love for creating content, comfortable speaking to the camera and livestreaming is required
• Knowledge in current events and pop culture and Knowledge/proficiency in all current social platforms
• Demonstrate social networking experience and social analytics tools knowledge. Knowledge of SEO / Marketing tools is an asset
• Relevant education OR equivalent work experience in in social media or in a similar field is an asset

What you’ll be gaining by joining our team

There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…

• Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
• 6 months of paid time off for new parents (inclusive of all genders).
• Work from anywhere 4 weeks per year.
• A hybrid work model (for applicable roles).
• Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
• A generous discount on DECIEM products for you, your family, and your friends.

Building growth to power good

We are a People first company that lives by our core values to…

• Do the right thing
• Create impact
• Respect small things
• Care too much
• Be the future

These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

Sustainability and social impact

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

Creating a human world of beauty

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.

Want to join us?

Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted.