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    1. Home
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    3. Management & Operations
    4. Enterprise Business Ops Specialist London
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    The Deliveroo Enterprise Technology team conceives and builds the business services powering Deliveroo's teams globally, as we transform the way customers eat. We promote service improvements and love to automate everything we can on our journey towards customer delight.

    Deliveroo Service Management & Controls aspires to create a collaborative working partnership between Enterprise Technology, allowing functions and its user base.

    As a Enterprise Business Ops Specialist II at Deliveroo you will ensure Enterprise Technology supplier contracts are managed, managing spend vs budget, detailing our budget requirements with support from SMEs and leading contract renewals with the central Procurement team.

    What you'll do

    • Support the strategic planning of the Enterprise Technology (ET) function by providing insights into spend.
    • Support the strategic planning of the ET Service Management & Controls function with resource planning, improvement roadmaps and data insight to support business cases.
    • Define practices to support standardisation of our approach to business operations activities.
    • Manage the business operations practices and improve them.
    • Manage ET budget vs spend including reporting visibility across the team aligned with the Finance Business Partner and central tooling.
    • Guide a regular review of the budget actual versus forecast with the leadership team, highlighting issues and variances that need to be addressed
    • Lead budget planning activity across the ET team, gaining support from SMEs and detailing a final budget plan with the wider business.
    • Lead contract renewals with the central Procurement team.
    • Lead or identify cost-saving projects for ET.
    • Be an ambassador for ET business operations across ET and the wider Deliveroo business, providing advice and guidance.
    • Establish lasting relationships with Finance, Procurement, Legal, Compliance, Enterprise Technology teams and other functions within the business. .
    • Define metrics to measure the success of the implemented practices and improve activities.
    • You will report to our Head of Service Mangement & Controls.

    Requirements

    • Budget Management and contract management experience at a similar sized business.
    • Experience working across organisational boundaries on a local and global basis.
    • Knowledge of practices such as budget control, procurement of software/hardware
    • Experience understanding data sources and creating data insights that inspire action.
    • Experience with resource management, budget control and PMO practices.

    We're also interested in

    • Experience of influence and partnership, both with and without direct authority over people.
    • Experience of one or more of ServiceNow, Jira.

    Benefits and Diversity

    We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a a desire to be part of one of the fastest growing startups around.