Assistant Hospitality & Events London 2024

MKTG Sports & Entertainment is a global integrated agency that harnesses the power of sports and entertainment to impact human behaviour through meaningful marketing solutions and experiences. Our key differentiator is “knowing people better than anyone else” and using deep consumer insights to establish powerful connections between sports properties and brands.

Across strategy, measurement, content, hospitality and events, we connect the sports and entertainment industry and companies around the work to deliver meaningful marketing solutions and experiences that are truly differentiated. The experiences that we create engage customers, build memorable brands and deliver value.

We are part of Dentsu Sports International, a newly formed global sports network comprised of MKTG Sports & Entertainment and Dentsu Sports, a leading sports rights holder including federations, leagues, events, teams, and venues.

The Hospitality & Events team work closely with clients to provide best in hospitality management for live event experiences. This role revolves around building strong client relationships, understanding the needs of the guests, managing their guest journeys, managing tickets, hospitality passes and working with venues to build the best experience possible at some of the world’s largest sporting events.

This role plays a wider part in the delivery of sponsorship led events. Therefore, the ideal candidate will have a high attentional to detail, willingness to pitch in, and a desire to learn more about the events industry.

This is an entry-level role therefore accessible to all candidates including graduates, school levers, second jobbers and career changers.

The role

• Support the team with basic admin and work with the team to deliver key projects.
• Managing tickets and hospitality passes for events.
• Working with the Event Manager to delivery key events.
• Build understanding of key platforms and systems.
• Data entry and management.
• Develop an understanding of how Hospitality & Events fits into the wider sponsorship offering.
• Proficient in Microsoft Office

Client Servicing/Account Management:

• Establish, develop, and maintain relationships with key clients.
• Respond in a timely and accurate manner to client requests for information, working seamlessly with internal stakeholders and colleagues across the business to deal with their requests.
• Attend and coordinate client meetings and updates.
• Carry out client competitive research from time to time working with our insights team.
• Develop an understanding of a client's business and the role sponsorship has for them.

Project Management:

• Support the team with all aspects of client projects, from basic admin to idea creation.
• Participate in and help to coordinate creative brainstorms where required
• Work with the team on delivering multiple successful and profitable client projects whilst exceeding brief expectations / objectives.
• Coordinate status updates with rights holders and clients circulating meeting agendas, participate and contribute to the discussion.

Administration:

• Support with team administration such as booking of travel, handling expenses and invoices, arranging meetings etc.
• Coordinating finance requirements on projects using company systems and processes effectively (have knowledge on how to set up job numbers, estimates etc.)
• Complete timesheets and other day to day admin tasks timely and accurately.

Internal Responsibilities

Culture & Values:

• Contribute to agency culture by getting involved in company / team initiatives.

Business Growth:

• Assist and help where required on new business opportunities.

Marketing:

• Ad-hoc support with internal marketing needs that contribute to promotion of the agency.

Self-Development:

• Proactively take interest in industry news and share knowledge / the latest with the wider team.
• Seek out and actively learn new skills (through relevant training, webinars etc.) to develop and increase knowledge.
• Plan and agree short- and long-term goals with your line manager, drive your own career development.

Working with us

Joining dentsu international, you’ll join a team of 48,000 people. It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer exciting challenges, memorable experiences and opportunities to shape your future.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

A bit more about Dentsu

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress, and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data, and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include Carat, dentsu Creative, dentsuX, iProspect and Merkle.

We are champions for meaningful progress, and we strive to be a force for good—for our people, for our clients, for the industry, and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.