Legal Assistant Bristol 2024

At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation. We also support our parent group, litigating on their behalf.

We have exciting opportunities for several Legal Assistants to join us based from our Bristol office to work as part of the Claims Support Team assisting the Civil Litigation Department. The Civil Litigation Department compromises of Employment, Property and Consumer teams.

The Role

As a Legal Assistant, you will be responsible for supporting members of the litigation teams.

What you’ll be doing

• You will be responsible for onboarding clients as well as offering advice and support on any issues that may arise.
• Assisting the team with administrative duties and projects as needed such as bundling documents and liaising with clients and third parties.
• Reviewing files and referring queries to fee earners to ensure proactive progression of cases.
• Responsible for maintaining precedent letter and knowledge bank.
• Liaise with other departments to resolve queries on matters.
• Be the first point of contact for policy and case management questions.

We will provide full training as well as opportunities to progress in line with our strategic development plan.

What we are looking for

• Someone with a demonstratable interest in law.
• Exceptional communication skills, both in writing and in face-to-face and phone interactions.
• Ability to work well under pressure with high attention to detail.
• Confident individual able to work towards deadlines.
• Administration experience and/or experience in a similar role is desirable but not essential.

What we'll give you

We're always encouraging internal development and you'll have access to learning opportunities, events and conferences to build your industry knowledge. DLG has received numerous accolades for our working culture over the last few years, and this is because of the dedication and passion we have for developing our colleagues; a place where you can truly build a long-lasting career

Flexible Working

We offer a variety of working arrangements – from how you divide the time you spend working at home and in the office, to flexibility in the hours you work. These arrangements will depend on the type of role you do and the area of the business you work in. Speak to your hiring manager or recruiter to find out what’s possible in the role you’re applying for. You can find out more about our approach to flexible working here.

All company car scheme

We all want to do our bit for the planet, but sometimes we need a car to get us and our families around. Our all company car scheme allows colleagues to apply for our electric car scheme regardless of their length of service, to lease a brand new electric or plug-in hybrid car in a tax efficient way, as long as they meet the qualifying criteria.