Contract Summary

This Operations Assistant role is all about initiative and taking responsibility, implementing more efficient processes and resolving problems as they arise in a proactive fashion. As part of the Operations team, you are responsible for the appearance and efficient running of the office. Also involving administrative duties and the general running of the office.

Key Accountabilities

Guests – greeting guests and providing refreshments
Kitchens – managing kitchen stock, fruit deliveries and overseeing kitchen tidiness
Meeting rooms – help prepare rooms for meetings and clearing afterwards
Setting up video conferences and ensuring meetings run smoothly
Office – bringing technical problems to the office manager’s attention, making suggestions for improving processes, organising access for contractors
Desk cover – responsible for covering other assistant responsibilities during absence
Keeping the office running smoothly (filling printers with paper, making sure the office is tidy)
Reception – covering reception calls, monitoring emails and ensure the reception area is well presented
Post – sorting and franking outgoing mail, distributing incoming post, keeping mailroom tidy
Couriers – collecting and addressing inter-office mail, managing all international packages and booking couriers
Runs – running errands for staff as required
General admin, ad hoc research and projects as they arise

Required Qualifications

The ideal candidate will be professional, presentable, and passionate about the entertainment industry. They will demonstrate exceptional organisation and communication skills and will understand the importance of excellent client service and absolute discretion. They will have a long-term interest in a career in the entertainment industry, as well as possessing:

A hard-working, extra-mile attitude compatible with this fast-paced, high-energy business
A willingness to learn quickly and assist wherever required with a positive attitude at all times
Exceptional organisation and time management, quick prioritisation and an initiative-taking, problem-solving attitude
Sensitivity to the needs of creative clients – previous industry experience is desirable
Confidence working with MS Office on a daily basis, with a strong grasp of numbers
Absolute confidentiality and discretion at all times. All WME employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures.

Equal Opportunities Statement

IMG is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Business Overview

WME is a leading global entertainment agency. Named one of Fast Company’s Most Innovative Companies, WME represents artists and content creators across books, digital media, film, food, music, television and theatre. WME is part of the Endeavor (formerly WME | IMG) network.

Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.