Graduate UX Content Designer I 2023

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Are you interested in working on a multidisciplinary design team to co-create useful, meaningful, and cohesive product experiences and narratives rooted in the principles of relevancy, simplicity, and delight? Do you want to power the future of travel? Are you looking for a career accelerating program that will enable you to make a positive impact, strengthen connections, and bridge divides across the world? Then come and help us to bring people together through travel technology, while jump-starting your career in User Experience Content Design.

We pave the route for our early careers talent to go far and fast with accelerated career development. By joining the 2023 Expedia Group Graduate Program (EGGP) as a User Experience Content Designer I, you’ll complete two 6-month rotations on different teams to give you exposure to some of the many facets of our travel ecosystem. While you will be a full-time employee throughout the program, you’ll also benefit from dedicated professional and personal development opportunities during your rotations to help you identify what excites you the most about your career future. You will be aligned with a permanent role after the conclusion of EGGP in a role we call Destination Role.

EGGP Overview

• Team Rotations: two team rotations (in the same office, within the same job profile) to build knowledge of our business, across various Expedia Group divisions. Contribute to meaningful work that makes a positive impact on travel, all while advancing your career
• Destination Role: after completing your two rotations in the program, align with your permanent Destination Role with one team aligned to your skills, interests, and position availability
• Onboarding: first week onboarding with our Early Careers team in your local office including introduction to Expedia Group and best business practices, essential new hire training, laptop set up, meeting your graduate cohort, manager, and navigator
• Launchpad (Training): in-depth, role-specific two weeks of technical and professional skills learning in a hub location (Seattle/London/Gurgaon) to help set you up for success in the program
• Learning Series: continued learning throughout your program to build technical and professional skills
• Leadership Series: opportunities to directly ask questions and learn about the career journeys of our leaders during exclusive EGGP-only Q&A events
• Social Events and Networking: build your network with other participants in the program during regular socials and join our Inclusion Business Groups
• Support Network: mentorship from a dedicated structure of managers and navigators (buddies) as well as the Early Careers and Learning & Development teams; access to Expedia Group mentoring programs
• Benefits: Leisure Travel & Wellness Reimbursement, Travel Discounts, Family & Friends Discounts, Employee Assistance Program

What You’ll Do

Do you have a love for technology and language and want to help millions of travelers find the information they need to plan and enjoy their trips? Content Designers take customer use cases, research data requirements, and execute the assembly of data into content that helps travelers. In this role, you'll engage multiple backend systems to craft information and assemble content at scale to power Expedia Group's travel platform.

• Develop skills in writing content for digital products, including Web and app UIs, conversational experiences, and related documentation
• Demonstrate curiosity and develop an understanding of how the multi-disciplinary team works together to tackle user problems
• Seek to understand user-centered research and design practices
• Learn to communicate decision-making rationale to team members using customer, business, or competitive insights
• Utilize project’s metrics, as well as previous test data and user feedback, when crafting or proposing new content

Who You Are

We know that many potential candidates can be hesitant to apply for a job if they aren't sure that they meet all the criteria shared. If you meet all the criteria labelled ‘Must’ and are interested in this role, we encourage you to apply!

• Must be available to start on August 21st, 2023
• Must be graduating in 2023 with a Bachelor’s degree in a technical or related field (e.g., Human Computer Interaction, Design, English, Communications, Journalism, Information Systems)
• Must have no more than 2 years' professional experience
• Must be willing to relocate to city of job location if outside commuting distance
• Helpful to understand the fundamentals of these core UX design skills: UX Writing; Content Audits and Analysis; Content Mapping and Modeling; Content Planning and Sourcing; Conversational Design; Information Architecture Techniques (e.g., Taxonomy, Ontology); Facilitation; and Storytelling
• Helpful to have effective communication skills and the ability to engage with a variety of partners (e.g., internal, external, technical, non-technical people)

What We Offer

Successful candidates will receive a competitive compensation package including comprehensive benefits and other perks, some of which are included below:

• Travel discounts
• Flexible benefits (currently including dental and medical options)
• Travel and wellbeing reimbursement
• Restricted Stock Units
• Pet benefits (including time for pet bereavement)
• Clear pathway to be promoted to next level of job profile at conclusion of Expedia Group Graduate Program

Next Steps

Apply now! Our dedicated early careers team will review your application and suitable applicants will be encouraged to complete an immersive strength based online assessment as the first step. Depending on the role profile you are applying to, selected candidates may also be asked to take a skills-based screening assessment.

Candidates who are invited to a final round interview will have the opportunity to meet with members of our team through two virtual interviews covering both technical and behavioral skills related to the position. These interviews will also be a chance for you to learn more about us, too!