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We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. Our aspiration is to move money and information in a way that moves the world. Our Purpose is to deliver superior value for our clients through leading technology, targeted innovation and excellence in everything we do.
Our core values are to earn client trust every day, create with purpose, inspire and achieve excellence, do the right thing and deliver on the promise of one Fiserv. It’s these values that create a foundation for us to be able make the right decisions and deliver on our commitments to our client’s and one another other.
The role
The Business Solutions team is a part of the wider Client Delivery organization. We are responsible for understanding a client’s Business Requirements and translating that into a workable functional solution that meets the business need. As a Business Analyst we are the functional experts for our Payment Processing platforms and understand what is possible through the use of the solution features and functionality.
We are responsible for supporting client or internal changes right the way from conception, through development and testing cycles and into live client implementations. We are the expert and the owner of these changes but do work very closely with clients, developers and testers to ensure the end product meets the initial business goal.
Working closely with one or more members of the Business Solutions team you will be involved in the following activities:
- Reviewing of client high level business requirements
- Taking part in detailed requirements workshops
- The creation of Use Cases, User Stories and other Business Requirement process documentation
- Taking part in Business Requirement review discussions
- Reviewing Design documents to ensure all Business Requirements are met
- Supporting the Testing phase of development projects
- Ensuring clients understand the solution they are delivered and that they are happy that the end result meets the initial requirement specified.
Qualifications and Skills
- Progression towards completion of a degree in 2024 with demonstrated academic achievement. Must be working towards a 2.1 or above. We are open to degree areas.
- Must have advanced Excel and PowerPoint knowledge and have a technical aptitude to learn new applications quickly
- Able to handle multiple assignments simultaneously and effectively meet deadlines
- Strategic and creative thinking; distinguished written and oral communications skills
- Must possess unrestricted work authorisation and pass background checks
What we offer
- 23 days annual leave, which increases with length of service, plus eight bank holidays
- Enhanced maternity, paternity, and adoption leave
- Healthcare enrolment
- Life Insurance - 4x basic annual salary
- Unlimited career development opportunities
- Service & recognition awards
Well-being at Fiserv
Our associates are the most important part of our business. To solve complex business challenges and create differentiated value for Fiserv clients, it's important that our associates are able to give their best at work every day. This means feeling great in all aspects of their lives, as it relates to physical, financial, emotional and social well-being.
At Fiserv, our culture starts with our people. Want to learn what associates from across the company do or what it's like to work at Fiserv? Get to know us.
