Credit Risk Graduate Program 2022

Fiserv’s Corporate Graduate Programme is an early career development programme where candidates experience two one-year assignments in a core functional role within the firm.  Each assignment builds upon the other and together will provide a breadth of experience unique in the business world…and unique to you!  We are looking for university graduates with drive, enthusiasm, and an evolving target for their career.  The best and brightest will be the framework of the firm’s future, a pipeline of top talent for positions in critical functional areas across the firm.

As a part of the Corporate Graduate Programme, you will have the opportunity to participate in complex projects that can have a significant impact on the business while strengthening the skills necessary to lead in the FinTech industry. Training curriculum, mentoring, on the job learning and exposure to senior leadership will be offered in these entry level opportunities with the ability to advance within our company upon completion of the two-year programme.

Department Overview and Roles and Responsibilities

The Credit Risk Management function plays a crucial role in the mitigation of Fraud and Credit losses that can arise from the acceptance of credit and debit card transactions processed by businesses (Merchants).

The primary role of a Credit Risk Analyst is to protect Fiserv from such losses that are attributed to the fraudulent use of credit/debit cards and/or from credit losses that result from Merchant insolvency.  Through proactive Risk management, the Credit Risk Analyst will contribute towards maximizing Fiserv’s revenue and profit growth.

Credit Risk Management is constructed of four fundamental risk disciplines:

Merchant Underwriting

• Responsible for underwriting applications for credit/debit card processing facilities from new and existing merchants across the UK and Ireland
• Uses analytical and creative problem-solving skills to investigate new business cases, understand business models and proposed transaction flows to calculate the risk to Fiserv, and how best to structure a risk mitigation proposal to support a deal.
• Applies criteria set down in Credit Risk Policy to each assessment and seeks wavier for any deals which may warrant exceptional approval.
• Works to established turnaround times, taking a methodical approach to task load, and priorities according to volumes, case complexity and client priority.
• Educates sales staff about credit and fraud risk.
• Participates in projects as a Credit Risk representative in respect of new systems, enhancements to existing system functionality and conversion of new portfolios.

Fraud Transaction Monitoring

• Responsible for monitoring merchant acquiring portfolios across the UK and Ireland
• Identify potential Credit and Fraud concerns whilst adhering to regulatory and card scheme requirements and regulations
• Investigate unusual patterns & make real-time risk decisions.
• Provide fraud education to merchants as well as understanding reputational risk that may arise from merchant activity.
• Perform in depth fraud and risk-based reviews on transaction monitoring cases, analysing processing trends, and mitigating credit/fraud risks with clear and concise narrative.
• Where fraud/credit risk is identified ensure swift action is taken and all information is submitted to ensure we meet regulatory requirements.
• Participate in UK Finance and Acquirer calls

Periodic Review of Merchants with a calculated risk exposure >£150,000

• Responsible for monitoring merchant acquiring portfolios across the UK and Ireland
• Assist in collating financial and other commercial information in relation to the Periodic Review required to make informed credit decisions.
• Perform in-depth credit risk-based Merchant reviews, analysing financial trends (balance sheet, profit & loss and cashflow statements) and calculating potential risk exposure using payment card processing data. 
• Liaise with merchants, sales-agents, bank relationship managers and client-bank where necessary.
• Produce management reporting packs as required – ensure integrity, reliability, and timeliness.

Remedial Risk (Collections and Insolvency)       

• Responsible for monitoring merchant acquiring portfolios across the UK and Ireland
• Proactive and reactive risk management taking necessary action in mitigating losses arising from liquidations, bankruptcies, and insolvencies.
• Manage merchant accounts including daily monitoring of rejected payments, ensuring these are worked within agreed service levels.
• Establish strong relationships with customers, whilst working closely with Business Managers and Legal advisors to negotiate payments and ensure maximum debt recovery of the larger failed accounts.
• Provide and maintain monthly reports for high value debt accounts
• Contact external Insolvency practitioners in the event of a company, partnership or individual being in any form of insolvency.
• Execute on collection strategies and negotiate requirements with merchants, partners, solicitors & other third parties.
• Prepare credit loss and write-offs for management sign-off.

Training       

• Comprehensive financial analysis that will cover all aspects of financial statements including Profit & Loss, Cash Flow and Balance Sheet statements as well as ratio analysis. 
• International Compliance Association ‘ICA’ certification in Fraud Risk or Customer Due Diligence.

Project

• Identify process improvements and streamlining opportunities across each credit risk function.

Qualifications and Skills

What we are looking for…

• Due to graduate in 2022 or a recent graduate of an Honours or Bachelors’ Degree programme with a 2.1 equivalent or above. We are open to degree areas, but are particularly interested in speaking to University students studying degrees in the following areas: Accounting, Finance, Business or Risk Management
• Enthusiasm and inquisitiveness
• Drive and initiative
• Self-starter capable of working autonomously
• Attention to detail, problem-solving and decision-making abilities,
• Collaborative and able to work effectively as a team member
• Strong communication and presentation skills
• Experience working in a fast-paced environment and flexible to changing priorities
• Must have advanced Excel and PowerPoint knowledge and technical aptitude to learn new applications quickly
• Project management skills and experience a plus
• Must possess unrestricted work authorisation and pass background checks

Learn more about Fiserv

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We are pleased to offer a comprehensive benefits package that includes competitive employer pension contributions (up to 7.5%), medical, dental, vision, life insurance as well as incentive schemes.

We are #FISVProud of our benefits and well-being programmes. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast.  And as it does, we know most people aren’t thinking about “financial services”, but we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.