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An opportunity has arisen to join the SOYL team, based in Hermitage, Berkshire on a full-time permanent basis however, we are open to discussions around part time hours as well hybrid home/office working.
If you are looking for an opportunity in a market leading company in an industry sector that will be vital in making UK agriculture more sustainable both environmentally and economically then we will give you the opportunity to:
Learn how GPS technology allied with GIS mapping can deliver cutting edge variable rate nutrient fertiliser application maps and seed plans based on changes in soil across a field. We also offer the opportunity to work with partners in space industry supplying satellite imagery for crop monitoring from which we make sustainable Nitrogen crop management plans.
The role will involve collecting information from customers that is required to make our unique sustainable fertiliser and seed application plans. This information is then processed using our bespoke software and fertiliser and seed equations to make spatially variable fertiliser plans.
These plans are then used to create digital application maps that can automatically control fertiliser spreaders and seed drills to apply inputs only where they are needed.
Ideal Candidate
- Demonstrate an ability to provide good customer service
- Effective written and oral communication skills
- Possess a confident and professional telephone manner
- Excellent IT skills including Microsoft Word, Excel, and Outlook
- Proven attention to detail
- Proven ability to solve problems
- Ability to work on own initiative, making decisions, managing own workload and time, whilst developing effective and supportive relationships with colleagues and customers.
- Strong customer focus
- A working knowledge of the use of fertilisers in arable farming with a practical knowledge of the use of RB209 would be desirable
- Self-motivated and tenacious
- Flexible approach to work and managing changing priorities
- Ideally FACTS qualified although training can be provided
The Role – Key responsibilities
An interest in agriculture and farming would be a distinct advantage, however a positive attitude to learning is more important and full technical training will be provided for the right candidate:
- Communicate with customers to gather key information for the processing of their fertiliser recommendations
- Respond to, monitor and resolve customer and sales team enquiries via telephone and email
- Confidently apply technical knowledge to support customers
- Precise processing of fertiliser recommendations using in-house, bespoke software
- Creation of variable rate GPS fertiliser spreading files
- Use of MS Office packages to manipulate and format data
- Troubleshoot problems with GPS fertiliser spreading files
- Maintain customer database and company CRM system
Why Work for SOYL?
At SOYL, we believe in rewarding our people for a job well done. As an employee you will have access to the following benefits:
- Opportunities for flexible working
- Helping you plan and save for the future with a contributory pension plan offering you a choice of contributing levels of up to 7% which is matched by us
- We know that time out is important for us all that’s why as standard we offer 25 days holiday (per annum) in addition to bank holidays with the opportunity to purchase up to an additional 5 day holiday per year
- Benefits supporting you and your family such as Life Assurance of 3x Salary
- You and your friends and family (up to five people) will have access to our Employee Assistance Programme which provides 24hour support and advice on a variety of topics including financial and wellbeing.
- Access to money saving discounts at selected retailers through our Employee Discounts Programme and our Cycle to Work scheme
- We have dedicated Learning and Development specialists to ensure our commit to your ongoing development
- Access to free eye tests across all roles
- Complimentary parking on site
About Us
SOYL, a division of Frontier Agriculture Ltd, is the UK market leading precision crop production service provider offering expert advice, services and support to growers to improve the economic, agronomic and environmental performance of their farm business.
Award winning for our commitment to people, we have been recognised by Great Place to Work since 2012 and we are proud to have been ranked in the top 30 UK best large places to work.
Our business approach is underpinned by our core values – Integrity, customer focus and expertise. These values support our whole philosophy and ways of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.
Commitment to Diversity and Inclusion
At SOYL we have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all and as such we would encourage applications from backgrounds outside the agriculture sector.
We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.
We are committed to providing a diverse and inclusive environment, inclusive employment policies and flexible working arrangements are in place to support this.
