Are you a recent graduate or someone with the necessary skills who is looking to commence a career in Human Resources? We currently have an excellent opportunity that offers an opening for a permanent HR Coordinator position, offering full training and a rewarding career for the right candidate.
If you are an ambitious, enthusiastic individual with strong communication skills, who is looking to progress in a large-scale organisation offering great company benefits, then this excellent opportunity could be the career step you are looking for. You will work at the heart of a growing business, that truly values its staff.
The role
As HR Coordinator you will undertake all administrative duties for the fast-paced HR Helpline team to ensure a smooth running of the HR Shared Services department. If you are IT literate with good organisational skills and able to work with fluctuating workloads to tight deadlines then we would love to hear from you. Previous HR experience would be an advantage but is not essential as full training will be given to the successful candidate.
In return, we offer a competitive salary of £23,000 raising up to £25,000 on completion of training (this can be as short as 6 weeks or as long as 6 months depending on how quickly you progress through the training matrix), 5 weeks holiday, plus bank holidays, entry into our contributory pension scheme, life assurance, HSF health plan scheme, various employee discount schemes, Perks at work and free on-site parking. In addition to this, we also offer a range of study support programmes to assist with your own personal development once you have completed the required training and probation periods subject to staffing levels and is through the apprenticeship scheme.
Key responsibilities & accountabilities
- Provide guidance and practical expertise to line managers for all admin issues relating to the employee life cycle, via e-mail and the advisory line to ensure the best performance of both their team as a whole and the individuals within it, wherever possible resolving issues remotely without the need for them to be passed to a field-based colleague when appropriate in line with company policies and procedures.
- Maintain appropriate HR trackers as and when changes are made.
- Provide support in the annual pay reviews and letter production.
- Ensure all incoming calls/e-mails to the helpline desk are logged, allocated a reference number and closed out, or referred on if necessary.
- Actively contribute to the development and implementation of HR initiatives aimed at improving people management and business performance.
- Ensure all queries to the HR team are dealt with in a timely manner, whilst being aware of payroll cut-off dates.
- To administer long service awards and employee of the month/year awards.
- To maintain the electronic p file filing system.
- To keep employee records up to date.
- To provide ad hoc assistance to HR Advisor/team.
- Administering staff the take-up and operation of employee benefits such as Pension Scheme membership, Private Healthcare Plan, maternity/paternity leave and benefits, company car and car allowance, bonus schemes and annual salary reviews etc.
- Provide administrative support to assist in the smooth running of the department.
- Handle routine departmental enquiries in a professional manner, escalating as appropriate, to resolve queries or enable actions to be taken.
- Deal effectively with incoming and outgoing mail ensuring it is opened, date stamped and issued to appropriate team member.
- Prepare standard letters, including contractual offers of employment and other documentation as required, in order to ensure department needs are met.
- Maintain accurate filing systems so that information can be readily accessed.
- Order office stationery supplies as requested so that appropriate stock levels are maintained and supplies are available as required.
- Support other team members to ensure the efficiency of the department.
- Identify and develop personal knowledge and the ability to utilise all available resources.
- Communicate effectively, both verbal and written, with all internal and external stakeholders, in line with company policies and procedures.
Key Competencies
- Working Collaboratively & Co-operating
- Driving Change
- Delivering Performance
- Customer Thinking
About you
- Demonstrable experience in an administration role
- Must be IT literate, with experience in MS Word and Excel and (preferable) Gmail
- Ability to work to fluctuating workloads and deadlines, with excellent organisational skills
- Should be used to working within a confidential and sensitive environment
- Should be self-motivated and able to work without constant supervision.
- Should be organised, methodical and detail-oriented
- Must have excellent customer service skills
Desirable Skills and Knowledge
- Experience of working in a help desk environment
- Part-qualified HR professional, or working towards an HR qualification
Please note, this role does not qualify for a visa under the current Government guidelines therefore to be considered for this role you must already have the right to work in the UK. Re-location costs will not be granted.