Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
About the role
Are you interested in a fast-paced role in the heart of our business? Our Major Risks Practice Division based out of London office are seeking an organised and technically minded Account Handler to join our brilliant team.
Our Major Risks Practice Division are composed of strong Account Managers who take pride in providing the best possible service for our clients, all driven to succeed. If you share this attitude, we look forward to hearing from you.
You will be responsible for providing account servicing support for each of your accounts whilst maintaining profitability.
This role will report directly to an MRP Team Leader and you will work with a number of Directors on the Accounts you support. Working alongside the wider team and our strong client base, this is an excellent opportunity to progress your career within the Gallagher business.
How you'll make an impact
- Handling the full life cycle of accounts management – from new business involvement to conversion and renewal to renewal.
- Building positive relationships with clients to fully meet and understand their needs.
- Providing support to assigned accounts within cross multiple trades and industries across many different classes of insurance.
- Day to day handling of the account and any queries, projects that may arise.
About you
- Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII is desirable as is being educated to GCSE standard or equivalent.
- Larger commercial to corporate insurance cross class experience is desirable.
- Worked to targets within a regulated, measurable framework and achieved SLA’s.
- Risk aware in handling customer information. Able to recognise potential risk and seek advice when required.
- Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.
- Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information.
- Highly accurate with a strong attention to detail, using initiative when assisting team members.
- Fully proficient in Acturis.
- Eligible to work in the UK
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…
