Trainee Claims Handler Ipswich 2024

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DEADLINE 14th December 2023

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself.

Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way.

Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.


Entry level with full training provided!

Based in our Ipswich or Hadleigh office, Claims Settlement Agencies Limited are looking for Trainee Insurance Claim Handlers to join our fast growing team across various forms of insurance including travel, weddings, gadget, financial failure and personal accident.


Primary responsibilities

  • Handle claims from inception to conclusion, whether this be settlement or repudiation
  • Assist the customer with any queries, whether this be via telephone or written communication
  • Able to identify potential fraud and recovery opportunities
  • Ability to manage own workload and assist with others where/when needed
  • Able to work to daily minimum targets


Essential skills

  • Computer literate
  • Familiar with Excel, Word
  • Previous experience in claims handling desired but not essential

Why CSA Ltd?

CSA Ltd are a specialist independent Third Party Administrator based in Hadleigh, Essex. Registered & regulated by the Financial Conduct Authority. For over 30 years CSA Ltd have been providing bespoke services for some of the UK’s largest insurers, underwriting agencies & brokers.

CSA Ltd is led by an experienced team which combines customer focus, high quality service values & an unbeatable passion for the job in hand. This is what makes us one of the market-leading claims handlers and customer service providers. We have a number of departments within our wider group, Gallagher Bassett, enabling you to progress your career in whichever direction you desire.

We are proud of our company values; we value our people as our most important asset. We invest substantially in training and provide long-term career opportunities, to ensure that our employees are equipped with the knowledge and skills to perform at their best.

By joining CSA Ltd, you are joining an organisation who will present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.

What can CSA Ltd offer you

  • Fully funded Qualifications, and Learning and Development Courses
  • 25 Days Annual Leave, Plus Bank Holidays
  • Pension Package
  • Subsidised Gym Membership
  • Life Assurance
  • Group Income Protection
  • Season Ticket Loans
  • Gallagher Benefits Choice Portal
  • Employee Stock Purchase Plan

Do you feel you meet the criteria for the position of Trainee Claims Handler? If so, we encourage you to apply today.

Additional information

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.​

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.​

Should you require any reasonable adjustments with your application, please get in touch with If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.​

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.​

If this sounds like somewhere you’d like to join, we'd love to hear from you!

DEADLINE 14th December 2023