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Gamma is one of the largest telecommunications companies in the UK. A leading supplier of Unified Communications as a Service (UCaaS): that provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.
We have grown from a start-up 20 years ago to sales of £447m and along the way we have featured in the Sunday Times Top Track 250 Companies. We were given a starred rating by the Best Company employee satisfaction survey and ranked in the top 100 Sunday Times Best Companies to Work For. It is AIM listed and have over 1750 staff across UK and European locations.
Why Revenue Assurance
Revenue Assurance is responsible for ensuring the integrity of Gamma's revenue stream.
Through proprietary reports and ad hoc data analysis the team identifies causes of error and works with the business to resolve them. Preventative work is also involved, assessing new products and developments for risks and proposing solutions.
What you will be doing
- Investigating anomalies in the outputs of our billing processes
- Using reconciliations to check for revenue completeness and correctness
- Compiling and analysing regular reports and performance charts
- Assisting in reviewing the risks to billing of system changes and new product proposals
- Reviewing traffic data for fraudulent activity
- Assisting police with requests for call data
- Ad hoc investigations.
- Working with other areas of the business to resolve billing issues and develop new systems
Training
Training is on-the-job and informal. No experience of telecoms is required - we will teach you all you need to know.
You will learn a range of transferrable skills, particularly in handling large volumes of transaction data and extracting commercial significance from it. You will become very comfortable with tools such as SQL and Power BI.
The experience we offer is a great start for someone looking to build a career in a financial environment. To underline this, we are keen to offer training for a professional finance qualification (for example CIMA or ACCA).
On Call work
After the initial training period, the role involves participation in an on-call rota for the management of fraud out of office hours.
Any out of hours work completed as part of being on call will be compensated as overtime pay.
What we are looking for
- A questioning mind is important, our people need to be comfortable asking themselves whether what they are doing is the best way to achieve the desired outcome.
- Problem solving is a huge part of what we do. We are constantly introducing new products and improving our systems. We want people who will relish that kind of work.
- We are seeking people who will enjoy building up their understanding of complex systems.
- We need people who enjoy mixing with others. Our success depends on the ability to build relationships with colleagues and other business partners.
- You should already be proficient in Excel and, whilst it is not essential, experience of Power BI, databases or SQL is an advantage.
Why Gamma
There are many good reasons to join Gamma. We work in a relaxed environment with an emphasis on delivering the highest quality in everything we do. This is a really exciting time to join with a clear strategy, stable financial position, new values and exciting growth plans.
If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.
