Applications for this job are now closed
About the role:
Each year Gartner looks to recruit some of the best talent from around the world to join its graduate programs. This program provides a unique opportunity to develop your skills and experiences over a 3-year period to then take on a leadership position within the Services organisation. The program consists of 3-4 job rotations where you will have an opportunity to perform analytical, program and client facing roles to develop in areas like analysis driven problem solving, fact-based decision making, leadership, program management, working directly with clients and interpersonal communication skills. As part of the program, you will quickly be supporting initiatives that have a high impact on the services teams and building trust-based relationships with colleagues around the world.
You’ll be successful as a Business Associate if you possess a passion for client service, apply facts and logic to solve challenging problems, work well in teams, and communicate clearly and effectively. Commitment to your personal development and an ability to communicate clearly and effectively is a must for this role since associates are expected to act on feedback and rapidly develop business skills and leadership traits.
What you will do:
Collaborate with senior service leaders to identify opportunities to deliver greater effectiveness and efficiencies within their organisation
Lead initiatives to improve client engagement and retention metrics
Leverage mathematical and analytical methods to develop creative approaches to solve complex problems.
Perform retention and bright spot analysis to understand client behaviours in order to share recommendations that enhance how we provide value to our clients
Manage change programs to ensure successful implementation of initiatives measuring impact and identifying opportunities to further improve
Create clear and compelling communications
Lead and mentor others, while being part of our global teams
What you will need:
Bachelor’s degree required; STEM or master’s degree preferred
Enthusiasm for client service and team leadership
Proven track record of high performance fuelled by critical thinking, emotional intelligence, analytic and communications skills
Internship / professional experience required; volunteer/university and club or society role (Captain, president, finance secretary etc) preferred
Quantitative problem-solving skills
Background or interest in technology, preferred
Multilingual, preferred
Locations:
The Client Services Organization is a global team, and applicants with unrestricted work authorization in the United Kingdom, or Spain are encouraged to apply. Applicants with unrestricted work authorization in India or Singapore, where Gartner has additional Client Services Centres of Excellence, are encouraged to explore and apply to appropriate opportunities in those countries.
Make an impact!
Ready to make an impact? If you don't settle for the status quo, this is the place to turn your big ideas into reality and join #LifeAtGartner. Gartner is an equal opportunity employer and welcomes everyone to apply at jobs.gartner.com.
What we offer:
Our people are our most important asset, so we invest in them from Day 1. You’ll receive a broad range of competitive, meaningful and inclusive benefits that support your physical, financial and emotional well-being. We also offer professional development and mentorship programs that make it easier to learn and grow without limits. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you. Benefits and programs vary by country.
Who are we?
Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.
What makes Gartner a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
What we offer:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to applicantaccommodations@gartner.com.
