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At Global, we think big, work hard, and never stand still. We’re the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone’s day brighter—whether it’s our Globallers, our audiences, our partners, or the communities we touch. From creating shows to making headlines, brightening everyone’s day is at the heart of everything we do.
Key responsibilities
- Small Format Key Accounts (30%): Manage key account relationships, process all invoices and payments
- Landlord Relations (20%): Communicate with landlords to resolve disputes, respond to queries, and maintain positive relationships.
- Roadside Development (50%): Work with the Roadside Development Manager to action onboarding new sites including administration
What you’ll love about this role
- Think Big: You'll develop a strong commercial understanding of how the roadside media business works.
- Own It: From managing contracts to resolving issues, you'll take responsibility and see the direct impact of your work.
- Keep it simple: You’ll master internal systems, streamline processes, and contribute to a smooth workflow.
- Better Together: Collaborate with diverse internal teams and external partners, gaining exposure and growing your network.
What success looks like
In your first few months, you’ll have:
- Complied a list of all small format key account contacts and will have contacted them to introduce yourself
- Resolved landlord complaints and queries efficiently
- Created a profit and loss report and full status account of the estate
- Built strong working relationships with your immediate team, gaining a clear understanding of team priorities, workflows and key challenges
- Updated roadside development tracker for new business and contact potential leads
- Create and maintain a system to log all new business queries and report on their status
- Onboarded new sites, drafting all contracts and adding payments accordingly
What you’ll need
- Communication Skills: Clear and confident communication with both internal and external stakeholders
- Attention to Detail: Accuracy when managing data, contracts, and financial information
- Problem-Solving Ability: Proactive approach to resolving issues and disputes
- Organisation: Able to multi-task in a fast-paced environment
- Customer Focus: Background in customer service or administration, with a professional and approachable manner
- Adaptability: Comfortable handling evolving priorities and challenges
- Building Trust: Creating and maintaining strong relationships with several different internal stake holders
Creating a place we all belong at Global
We are dedicated to creating a place where different voices are represented, amplified and celebrated. We know that we can’t serve our diverse audiences without first celebrating it in our people, which is why we’re passionate about creating an inclusive culture where every Globaller can belong. So, no matter who you are or where you are from, you can find your place at Global.
As a business, we believe in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, drop us an email at recruitment@global.com—we’ll be happy to help.
