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    We think big, work hard and never stand still. It’s our talented and passionate people that make us leaders in creativity and innovation and the proud home to the best media and entertainment on the planet.

    We’re here to make everyone’s day brighter. That’s everyone from our Globallers, to our audiences, every partner we work with and every community we work in. Whether we’re making shows or making headlines, making everyone’s day brighter is behind everything we do.

    Whether we’re in the studio, building a world-class Global Player app, displaying brilliant Outdoor ads, or producing fast-moving digital content, we’re at our best when we’re working together. It’s why we show up, deliver great work and above all, it’s the reason we all love to work here.

    Overview of job

    Based within the Global Outdoor Operations function, this role is responsible for processing print production jobs. Part of the team that sits between Commercial and Delivery, managing production orders through our print partners, passing on to Fulfillment to dispatch for posting.

    3 best things about the job

    • The chance to work in a fast-paced environment within a strong team
    • Exposure to different parts of our business and the opportunity to understand the world of outdoor media!
    • Opportunity to work at one of the leading media owners in the UK!

    Measures of success

    In the first few months, you would have:

    • Understood the process of Print Production and the role it plays at Global
    • Started to manage your own campaigns to ensure on time delivery and excellent customer happiness
    • Be on your journey to understand the end-to-end processes of Outdoor Media and how it’s managed.

    Responsibilities of the role:

    • Acquire campaign information via Global systems and manage information flow into supplier systems so jobs can be progressed
    • Ensure all allocation and design information is provided to suppliers in adequate time to support on time delivery
    • Responsible for checking bookings to ensure there is enough production revenue to cover off the production charges incurred by the printer.
    • Raise to Ad Ops / Hubs in Global’s commercial teams where late information is going to impact campaigns, so they can manage client expectations
    • Respond to sales emails regarding new orders and deal with issues / resolutions required to enable bookings to go ahead with SLAs.
    • Build a strong relationship with Commercial teams to understand the impact of issues and solve problems
    • Respond to Global Campaign Fulfilment team enquiries in relation to new orders
    • End to End Management of processing non-standard jobs (such as Airports)
    • Support wider teams with general Production Specification questions
    • Raise performance challenges to the Service team and ensure a record is kept on the issues log
    • Manage modifications to jobs where client requirements change in conjunction with the Service team and make sure Ad Ops / The Hub are aware of any client impacting issues as they occur

    What you will need

    The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:

    • Administration experience
    • Ability to deliver to deadlines
    • Ability to build positive relationships with commercial teams, clients and printers
    • Ability to negotiate in a deadline driven environment
    • Commercial awareness
    • Problem solver and good overall project management skills
    • Work on your own initiative and under pressure to meet very strict deadlines.
    • Media production background and knowledge (good to have)
    • Awareness of Out of Home advertising (good to have)
    • Commercial print knowledge shown with experience on the end-to end design production process understanding (good to have)

    Everyone is welcome at Global

    Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.

    Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global.