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    Are you a talented individual looking for an exciting opportunity to join a growing business in the UK? Look no further! We are currently seeking an Operations Executive to support our operations team in developing and adopting operational excellence within the EMEA network, specifically in the UK.

    The role

    As an Operations Executive, you will be responsible for maintaining and continuously improving processes for key EMEA and UK clients such as easyJet, Karo, SCJ, CBRE, Fossil, Bridgestone, Discovery+, Aon, Virgin Money, Smart Energy, National Express, TalkTalk, Britvic and News UK. You will maximize ways of working and efficiencies in time and resources while supporting the development of clear training guides.

    In addition, you will support the maintenance of key digital platforms, including planning, reporting, finance, and more, to improve data structure and accuracy and incorporate automation of repetitive tasks. As a key member of the operations team, you will work with stakeholders to understand operational challenges and develop potential solutions to improve ways of working.

    This role offers a fantastic opportunity for a highly organized, detail-oriented, process-driven candidate with a desire to learn everything about media and make positive change both inside and outside the organization. With thorough onboarding, support, and guidance provided by the existing operations team members, learning will be a huge part of this role.

    Join us and be a part of our mission to drive operational excellence and create a positive impact on our clients and the industry as a whole.

    Core responsibilities

    Learning and discovery

    • Immerse yourself and become familiar with the ways of working and outputs of a media agency
    • Leverage key training resources to quickly feel comfortable talking about key agency processes and platforms

    Ways of working and process

    • Support the operations team to act as a consultant to analyse existing ways of working + processes across the agency and highlight where we can make changes to create efficiencies
    • Develop internal process documentation and training guides to share and present to different departments and teams within client’s bespoke centre of excellence
    • Monitor process compliance and gather continuous feedback from teams

    Automation Tools

    • Support in the planning and roll-out of client custom platform integrations and/or onboarding, including but not limited to media planning tools (Lumina, MAP, etc.), project management software (Wrike) or reporting dashboards (Looker, Power BI, etc.).
    • Platform management and maintenance (configuration, back-end data structure, user management, QA and monitoring, coordinating changes across teams, etc.)
    • Become the Operations Tools Champion – owning the functionality, benefits, and set-up detail of automation tools
    • Discover new platforms, tools, and systems to increase automation of repetitive tasks
    • Learn data analysis, formula, and configuration skills to enable automation of data when media platforms are not in place (Google Sheets formulas)

    Team support

    • Leverage your organisation and attention to detail skills to support the growing infrastructure and day to day operations of the team. Including maintaining key status documentation, timeline management + visibility sharing and building a coherent structure of key documentation for ease of navigation.

    Essential Qualities & Capabilities

    • You have a pro-active, solution focused outlook
    • You are keen to learn and are not afraid to ask questions
    • You are passionate about all thing’s ‘media’
    • You have good organisational and attention to detail skills
    • You are analytical and enjoy problem solving
    • You are a good listener and collaborator
    • You are a people person; you enjoy building relationships and understanding team challenges
    • You are highly self-motivated and able to work autonomously
    • You are open to change and to challenge
    • You don’t fear failure as learning from mistakes is the way to succeed
    • You are comfortable with data and learning how to automate the transfer of data (primarily within Google Sheets)

    About The&Partnership and m/Six&Partners

    We are one of the world’s fastest-growing marketing networks. Backed by WPP, our multi-disciplined, global, agency network has seen continuous growth against a challenging industry backdrop.

    As both The&Partnership and m/SIX we have therefore created new models and ways of working which are leading the industry in defining the agency of the future. This means solutions built bespoke for client’s individual needs, inclusive of all necessary disciplines, and working to one bottom line. Creatives, strategists, analysts, investment and production teams working together, with data and technology at the centre. These teams are often implanted directly within the client marketing teams: in the UK we have fully embedded teams at News UK, Talk Talk, and Toyota/Lexus. The impact of this has been transformational on our client’s business.

    As a direct outcome of this progressive & transformational agenda, we have two ambitions. To be a top ten agency in every market in which we operate, and to be the most important place in the careers of our people.