Content Administrator 2023

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a dynamic, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

Groupon’s coupons arm of the business, vouchercloud - is a UK leading voucher platform, having revolutionized the marketplace with the launch of Europe’s first voucher app in 2010. The app has since been downloaded over 10 million times globally, and the website sees 5 million monthly web sessions, with savvy shoppers across the world accessing a huge range of money-saving deals.

The role

It takes an array of departments to keep the site up to date with the latest and most exclusive content, including PPC, Affiliates, SEO Strategists, and Communications. The role of a UK Campaign Planner is to provide support across all departments within Coupons to ensure campaigns are set up to the highest quality.

You’ll spend time on the following

• Uploading new campaigns from the Affiliate team to an internal system, so all relevant departments can work on the campaign set-up
• Tracking campaigns, keeping all relevant teams updated on developments and changes
• Liaison between departments, to ensure campaigns are set-up correctly
• Putting through requests for up to date brand imagery, and ensuring all internal systems are updated accordingly
• Retrieving data on brand and offer performance over various timescales to assist with Affiliate reporting to present to clients
• Using an external programme to monitor ad opportunities for Paid Media Campaigns
• Using an external programme to monitor live exclusive Pay Per Click (PPC) Campaigns, flagging to Affiliates of unauthorized competitor activity
• Ensuring all vouchercloud and Groupon newsletter sends have maximum inclusions - involving content sourcing for strong exposure opportunities
• Making sure merchant branch data is up to date within our internal systems
• Building offer alerts
• Building vouchercloud newsletters
• Creating keyword lists for PPC pitches
• Creating PPC scorecards for the affiliate team to share with brands
• Competitor analysis
• Using Google Analytics and trends to optimise content
• Maintaining vouchercloud’s social media presence
• Monitoring customer engagement through social media - providing customer care
• COMMs testing before broadcasting

We’re excited about you, if you have

• English - excellent verbal and written communication skills
• Process-driven with sharp attention to detail
• Highly organised, with a sharp eye for spotting possible process improvements
• Confident, with strong interpersonal skills
• Ability to handle multiple priorities with different pressures
• Ability to communicate strongly with multiple departments who can have conflicting priorities
• Passion for problem solving
• Ability to remain calm under pressure and work to deadlines in a fast-paced environment
• The desire for continuous personal improvement
• Passion for digital marketing
• Proficient user of MS Office and Google Suite
• A great team player
• Additional Languages an advantage

Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at groupon.com. If you have concerns related to Groupon’s equal employment opportunities, you may contact Groupon’s Ethics Reporting Service Ethicspoint.