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The Guardian is one of the world’s biggest liberal news organisations. We are renowned for our groundbreaking independent journalism and our award-winning digital products.
The Business Applications team at GNM manages a broad portfolio of applications supporting our commercial and editorial activities, including CRM (Salesforce), advertising Sales Order Processing and Fulfilment, and Production systems for digital, print and memberships.
This is an opportunity to work as a junior Salesforce developer in a cross-functional business applications team, supporting and developing a large Salesforce implementation at one of the UK's most successful media outlets.
You will be working collaboratively with other highly skilled Salesforce administrators and a senior Salesforce developer as well as engaging with stakeholders across the business.
What you’ll be doing
Application Support
- Support user queries and requests for changes and improvements: be a face of Technology to the wider business
- Solve user and system issues in a timely and efficient manner
- Identify risks, issues and opportunities in our Salesforce instances.
Continuous Improvement and Development
- Configuring/customising Salesforce in a complex environment
- Adopting a structured approach to systems analysis and development
- Object Oriented and tiered design methodologies.
- Development of Apex, VisualForce, Lightning web components and SOQL
- Using the core Salesforce products such as Service Cloud, Sales Cloud, Marketing Cloud and Pardot
- Salesforce Platform Developer I certification or equivalent is desirable
Application Integration and Performance
- Work with the Integration/Development team and other technology staff to ensure that applications are performing efficiently
Training and Documentation
- Deliver ad hoc application training
- Create and maintain application support documentation
- Cascade Salesforce knowledge across the wider team.
About You
- You inspire the people you work with, and are inspired by them in return.
- You contribute to the direction of your team's products
- You are passionate about spreading best practice beyond your immediate team.
- You are excited by the opportunity to shape the future of digital journalism.
- You have a strong interest in growing your skills even further.
- We believe diversity of people, backgrounds, experience and ideas helps us to build better products and achieve more. We welcome applicants who have taken traditional and nontraditional career paths.
What we offer
- Flexible working (see below for details)
- Generous pension scheme; if you contribute 5% then the Guardian will contribute 8-12% (depending on your age)
- Mental and Physical Health insurance and dental scheme
- 28 days annual leave and the option to purchase an extra 5 days (increasing to 30 days
- Up to 18 weeks of parental leave at full pay
- Multi-faith prayer room
- Cycle to work scheme and subsidised gym membership
- Paid volunteering days
- Annual season ticket loan
More about flexible working
We encourage flexible working to better balance the needs of the company and employees as their circumstances change over time, and in order to attract and retain a diverse team. No two situations are identical, so please discuss with us at or before offer stage. In order to help applicants, here are some broad guidelines of the level of flexibility we are able to give for remote working.
We strive for transparency in remuneration. The salary for new developers at the Guardian is £42,000-£46,000.
We value and respect all differences (seen and unseen) in all people at the Guardian. We aspire to inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. The Guardian actively encourages applications from BAME candidates.
