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Reporting to the Fiction Production Manager, the POD Production Assistant will be working within the Group Production team to upload titles, troubleshoot issues and report on the growing list of POD titles.
We are looking for an enthusiastic individual who will confidently handle the identified titles within the agreed quality and lead-time requirements. As well as strong organisation and communication skills, we are looking for someone with tenacity and a keen eye for detail. You must be able to work to deadlines and be able to prioritise your workload.
Key Responsibilities
- To work with the Inventory team and the POD vendors to ensure titles are available on schedule.
- To maintain accurate records and data to be able to report to senior colleagues
- To ensure quality standards are met through quality checking files and finished copies where appropriate
- To resolve supplier queries and escalate as appropriate
- To maintain communication with the Production Manager through the attendance of regular progress meetings, where the POD Production Assistant will be expected to advise on schedules and issues.
- To manage relationships with internal colleagues and external suppliers, ensuring that information is disseminated throughout the business in a clear and visible manner.
- To maintain the Digital Asset Management system ensuring the upload of accurate files and information in a timely manner.
Person Specification
- Competent IT skills and basic Excel knowledge
- Experience of managing multiple tasks simultaneously
- Very well organised with excellent attention to detail
- Excellent interpersonal / relationship building skills
- Good communication skills – both written and oral
- Ability to work independently using initiative
- Calm individual with the ability to work well under pressure and a flexible, positive approach to problem solving
Benefits
- Hybrid working model (2+ days in the office)
- 26 days holiday plus bank holidays (option to buy and sell holiday days)
- Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal
- Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work and Pride at HC
- Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes
- Virtual GP and eyecare vouchers
- Charitable donation matching and volunteering day
- We're a certified Carbon Neutral company
- Free e-books and audiobooks, newspaper subscriptions and discounts on books
- Subsidised canteen and retail discounts
- Onsite prayer room
The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking internships or entry level positions. For more information visit https://www.btbs.org/
