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Holland & Barrett International is striving to be the world's leading health and wellness business. Currently the largest in Europe and growing in other markets, the health and wellness of our colleagues and customers is at our heart.
Ready for an EPIC career?
Are you passionate about facilitating efficient data-driven decision-making processes? Do you thrive in a dynamic, collaborative environment? Holland & Barrett, a leading health and wellness retailer, is seeking a Junior Product Operations Analyst to support our Analytics team. In this role, you'll play a crucial part in optimizing the operational aspects of product analytics, ensuring smooth execution and enabling evidence-based decision-making across our organization.
About the role
- Assist in streamlining operational processes for product analytics, including GTM operations, Google Analytics 4 setup, managing analytical tools for website and app tracking, and supporting AB test evaluations.
- Collaborate closely with cross-functional teams, such as product managers and squads, to understand their reporting needs and provide operational support to enhance efficiency.
- Help maintain and ensure the integrity of the central data repository, contributing to data accuracy, consistency, and reliability.
- Support hypothesis-driven exploration of analytical data assets, working alongside analysts to identify trends, patterns, and optimization opportunities.
- Assist in the coordination of AB test assessments to drive enhancements in product features and improve the overall user experience.
- Contribute to the development and maintenance of dashboards and reports to monitor key performance metrics, providing operational insights to stakeholders.
- Stay informed about industry trends and best practices in product analytics operations, continuously enhancing your skills and knowledge.
Skills and experience
- Enthusiasm for facilitating efficient data operations and supporting analytical processes.
- Familiarity with SQL, Metabase, Redshift, and BigQuery, or a willingness to learn how to support their use.
- Strong problem-solving skills, with the ability to assist in translating complex data into actionable insights.
- Effective communication and collaboration skills, adaptable to diverse audiences.
- Previous experience in supporting A/B testing methodologies is beneficial but not mandatory.
- Prior professional experience is not required; we welcome individuals eager to support analytics operations and contribute to our team's success.
Our benefits
- We operate virtually. Remote, hybrid or in our tech hubs – we work in an agile environment where you can thrive.
- We offer a 10% incentive scheme, based on company performance – when we win, so do you
- Learn from the best – at H&B you'll have the opportunity to enhance and expand your skills and shape your career
- We want you to produce your best, so we provide you with the best tech equipment
- Stay healthy with a 25% discount on all product ranges to help you live well
- We like to recognise and celebrate our people with our Colleague Recognition Scheme, so your hard work won't go unnoticed
About H&B
Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.
Our culture respects equality, values diversity and encourages individuality – because this allows our people to unlock their potential and be their best. We welcome everyone who shares our EPIC values regardless of background, culture, disability, ethnicity, gender identity or sexual orientation.
We are a growing and pioneering business. Our diverse and EPIC teams enable us to push boundaries and accomplish the extraordinary. As we continue to transform, we need more of the brightest and best minds to join us to turn our vision into a reality.
