We're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.
We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.
We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.
Your role in the team's success
Your primary responsibility will be to provide the group with operational support in many areas of the business,
What you'll do
Your responsibilities include:
- Manage client margin calls, account settlements and debt recovery
- Account administration which includes account set up, sign off and categorisation.
- Manage and monitor first line risk controls for the group: ‘Risk Monitoring, Risk identification & Risk Analysis'
- Provide direct client support on aspects of their trading account
- Compile and distribute daily, weekly and monthly reports and audits
- You will also work alongside a number of different departments and stakeholders from around the business including: Compliance, Risk, Finance, Dealing and Account managers
- Work with internal product owners to improve our current product offering
What you'll need for this role
Key qualification requirements:
- Educated to at least A-Level certificate standard (or overseas equivalent). Degree level education desirable but not essential
- Interest in financial markets and investments - we dont require specific experience
- Excellent communication skills – both verbal and written
- Strong technical ability and attention to detail
- Works well under pressure, meets deadlines and manages their own workload through strong time management and prioritization skills. Ability to complete personal and team KPIs.
- Self-motivated individual
How we work
We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other.
When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:
- Lead and Inspire: Drives trust, alignment, and enthusiasm
- Think Big: Focus on the problems that most impact commercial outcomes
- Champion the client: Understand and prioritise client's needs
- Deliver at pace: Push for fast, sustainable growth;
- Raise the bar: Take ownership, be accountable and share feedback
We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here .
The perks
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
