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    4. Client Success Analyst Internship London 2023
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    You will work closely with our Client Success team to ensure a seamless experience with the DealCloud platform. If you get excited about delivering outstanding, memorable experiences, facilitating creative solutions, this is the role for you.

    In this role, you will hone your organizational skills and learn the art of prioritization to treat all clients like they are your only ones.

    What you’ll do

    • Assist the team with client questions regarding training, platform configuration, workflow, and new processes
    • Analyze success metrics to determine adoption trends and collaborate with Client Success Managers on how to improve adoption for specific clients
    • Join in on calls with clients
    • Work on small projects surrounding data cleanup, reporting/analysis on trends within client requests, and/or documenting how-to knowledge articles

    What you’ll need

    • Strong Excel skills and competency with Windows OS and Microsoft Office suite required
    • Strong written and verbal communication skills, and be able to work effectively in partnership with clients
    • Superior troubleshooting, analytical, and problem-solving abilities
    • Self-motivated, strong work ethic
    • Strong organizational skills and an effective planner
    • In the second or final year of undergraduate business, computer science degree or other related degrees. Preferred majors, minors and concentrations include Business, Finance, Computer Science, Management Information Systems, Engineering and Mathematics.

    Bonus if you have

    • Have an understanding of financial modeling, reporting, analysis and private capital markets
    • Are an Excel expert (advanced Lookup functionality and structuring of pivot tables)
    • Knowledge or experience with SaaS (cloud-based) software deployments

    What you'll get

    • An incredible team of smart people to learn from and work with
    • Opportunities to learn client-facing skills and client success metrics
    • The experience of being part of a growing public enterprise software company

    What to Expect

    • Our Summer 2023 Internship Program begins June 5, 2023, and is projected to end between August 11th and 25th.
    • Your professional growth and development will be supported throughout the internship program via project work related to your academic and professional interests, mentorship, and engaging events with other interns and company leadership.
    • Our internship is hybrid and interns will be expected in the office at least 3 days a week to get the full experience of the Intapp culture and networking opportunities, however, we will evaluate as Summer 2023 approaches.
    • Please visit Intapp Summer Internship to hear from our former interns about their internship experiences and check out Working at Intapp to learn more about what we value and why Intapp is a wonderful place to start your career!

    Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.