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    4. Sales Support Internship London 2023
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    MedAire, an International SOS company, has been a partner to the aviation industry since 1985.

    MedAire provides fully integrated travel health and security solutions to over 150 of the world’s leading airlines and more than 4,000 private aircraft including 75% of fortune 100 companies. Integrated solutions include real-time advice and assistance, training, equipment, and professional services for crew and passengers both in and beyond the cabin.

    Job Description

    The Sales Support Executive will provide administrative and client facing support to the sales and account management team. They will be responsible for helping the Luxury Yacht team to reach and exceed targets by providing a consistent and efficient administrative function.

    Essential Job Duties and Responsibilities

    • Managing equipment order process and proactively contacting clients to ensure on-time resupplies.
    • Providing first line support to clients in regard to equipment orders and enquiries.
    • Encourage client use of e-commerce solution and provide support to users.
    • Item orders, membership and new business order processing
    • Accurate recording of client contractual documents
    • Assisting with the operational on-boarding of new clients, including updating Operational and Billing procedures
    • Provide first line support and trouble-shooting for the Client Membership App and Portal
    • Supporting client account receivables collections
    • Marketing event coordination and support
    • CRM (Salesforce) champion, reviewing reports and analysis to help drive best practice within team
    • Participating in client review meetings and presenting on client specific activity and utilisation with Business Development Manager / Account Manager
    • Providing out-of-office support to team
    • Ensuring compliance with all GDP practices in line with licenses held.
    • Ad hoc queries and requests

    Qualification

    • College or University graduate
    • Excellent numeric, written and oral communication skills.
    • Excellent time management skills with the ability to successfully manage numerous projects simultaneously
    • Computer literate (MS Word, Excel, PowerPoint and CRM applications)
    • Strong individual that can work autonomously and within a team to deliver results.
    • Cultural sensitivity and awareness. Ability to work in a multi-lingual, multi-cultural environment where collaboration is the norm

    Additional Information

    Hybrid Working.

    At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development. We encourage every person to be their personal best by creating an environment of inclusion, equality and support.

    International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2021.