Client Relationship Manager

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!

We have an outstanding benefits package which includes:

• Company-provided healthcare
• A competitive annual leave allowance
• Flexible working options, including hybrid working arrangements
• Generous pension provisions
• Income protection
• Health and wellness benefits
• Volunteering days
• Enhanced parental leave
• Life insurance

Your role

You will be responsible for providing general sales support to enable customers in finding products, solutions and services that best meet their needs.

What we are we looking for:

General sales support

• Support all distribution and sales related activities (including client pitches and RFPs) on a daily basis to deliver the highest quality service to our clients and progress accounts through the sales cycle
• Support local sales teams to maintain sales budget records

Build and strengthen Invesco’s key client relationships

• Support, develop and maintain individual relations with client organisations across the sales region. This will include becoming a useful resource to clients through the provision of fund/market information, insight and data, as well as supporting regular relation review meetings

Sales proactivity

• Meet expectations around pre-determined targets and Key Performance Indicators (KPIs) and assist with achieving sales targets through the development and maintenance of close relations with clients

Systems and record keeping

• Proficient in key systems; such as Salesforce and Chronicle for the purposes of client information accuracy, client communication and compliance
• Responsible for maintaining accurate records for your conversations and meetings held with clients
• Support preparation and provision of distribution and sales related reports and analyses

Fund, market and industry knowledge

• Point of contact for clients in relation to product related questions
• Keep fully updated with regard to Invesco’s funds, market views and industry related topics
• Accurately and appropriately message the philosophy, strategy, process and views of the Invesco fund managers

Campaigns & Events management

• Support, assist and/or manage marketing and client campaigns & events (internal and external) within sales regions. This will include using initiative to build superior client events and functions, to drive attendance through written and verbal communication with clients

Client servicing

• Oversee/manage the servicing of enquiries and problems for clients by liaising with other departments and delegating responsibility for resolving the issues to the SMEs of the business

Client retention & concentration

• Working closely with local sales teams, to coordinate and have oversight of client retention plans and concentration into products

What you can bring:

• Previous experience in a financial sector sales environment is desirable
• Experience of managing client relationships is desirable
• Knowledge of financial markets and investment products
• Sound IT skills, including Word, PowerPoint and Excel
• Must be willing to undertake an industry qualification
• Sound communication and influencing skills with a willingness to develop these, in order to maximise sales opportunities
• Self-motivated, and able to work autonomously, with good time management and organisational skills
• Able to work independently and within a team environment to build and maintain strong working relationships

Workplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. 

If this sounds like you, we’d love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e-mail to emea-talentacquisition@invesco.com. Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments)

Equal Opportunities:
We are an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.

Our commitment to the community and environmental, social and governance investing:
We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about.  We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. 

Recruitment Agencies: 
Invesco has an in-house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly.

Regulatory:
This position may fall in-scope of one or multiple regimes/directives.