HR Coordinator

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!

We have an outstanding benefits package which includes:

• Company-provided healthcare
• A competitive annual leave allowance
• Flexible working options, including hybrid working arrangements
• Generous pension provisions
• Income protection
• Health and wellness benefits
• Volunteering days
• Enhanced parental leave
• Life insurance

Your role

Under limited supervision, utilising established policies, procedures, and customary practices, the HR Shared Services coordinator will perform a variety of general HR duties and support members of the regional HR team, including HR Business Partners and Advisors for assigned client groups across multiple countries. The HR Shared Services coordinator will be responsible for managing incoming inquiries from managers and employees for the region through ServiceNow and will route and/or escalate specialised queries to the appropriate teams.

What we are we looking for:

• An individual that will serve as the first point of contact for incoming employee and manager inquiries through the employee portal (myConnect), either routing employees and managers to available knowledge content, resolving the inquiry if possible, or escalating specialised requests to the appropriate HR team member
• An individual who will be able to process and approve HR system transactions originating primarily in Workday and ServiceNow, including employee changes, new hires, and terminations
• An individual who will act as an expert and owner of data and processes; working alongside HR team members to resolve identified data audit issues and actively participate in process improvements for data management and other HR-related initiatives
• An individual who can coordinate with other HR team members to provide overall client support and service to assigned groups in the form of resolution of administrative or routine payroll, compensation, or benefit-related questions and issues
• An individual who can maintain employee data in systems and manages process for completion of accurate and up-to-date personnel records, in compliance with regulatory requirements
• An individual who can prepare reports for internal business partners; and can engage the Digital HR team to create custom reports, as needed
• An individual who understands the requirements and provides support in relation to Regulated Roles, including initiating background checks
• An individual who can provide administrative support for a full range of HR activities including processing HR invoices

What you can bring:

• Related HR experience in a customer focused role
• General knowledge of HR best practices and employment law is preferred
• Proficiency with Microsoft Outlook and advanced skills in Word, Excel and PowerPoint
• Proven skills in Workday, or equivalent HR systems
• Strong communication skills
• Strong attention to detail
• Open minded, flexible, and willing to listen for and learn from other people's opinions – strong team player who thrives in a collaborative work environment
• Interpersonal skills necessary to effectively build relationships and communicate with people at all levels of seniority within the HR team and across the business
• Very strong organisational / prioritisation / time management skills
• Strong problem-solving skills

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. 

If this sounds like you, we’d love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e-mail to emea-talentacquisition@invesco.com. Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments)

Equal Opportunities:
We are an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.

Our commitment to the community and environmental, social and governance investing:
We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about.  We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. 

Recruitment Agencies: 
Invesco has an in-house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly.

Regulatory:
This position may fall in-scope of one or multiple regimes/directives.