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Reporting to the Operations Solutions Delivery Lead, this role is responsible for gathering, documenting and interpreting the complex business requirements of the operational teams. This analysis is essential for ensuring the projects and initiatives delivered by the Operational Development team achieve these requirements in the most effective manner. This role will work with a broad and interesting range of operational disciplines, including Operations Control, Flight Planning, Crew Training & Rostering, Ground Operations, plus many more.
What will you do in the role?
As our Apprentice Operations Solutions Delivery Analyst, you will be involved in mapping business processes, identifying relationships and dependencies, and providing documented analysis in a format that permits the critique and consideration to make improvements.
It is then necessary to work with the System Specialists to assist translating the business process on paper into system logic that can deliver the process electronically, whilst automating common elements, and optimising the overall workflow. You will also:
- Ensure the business requirements of the operational teams are comprehensively understood and documented in order to identify improvement through system automation and optimisation.
- Translate business process into logical processes that can be configured into our systems.
- Provide clear, documented analysis, conclusions, and recommendations where appropriate.
- Maintain excellent relations with the ‘User’ community of the systems.
- Remain abreast of the systems development roadmap and new upcoming functions/capability.
- Review new system features and functions and consider both the positive and negative impacts to ensure management of change for successful adoption.
What are the key skills / experience you’ll already have?
As our Apprentice Operations Solutions Delivery Analyst, you will have a logical mind and be someone who enjoys the challenge of solving a puzzle. You will also:
- Have an inquisitive disposition – someone who naturally questions why things are the way they are.
- Have an motivation for improving things – someone who takes great pleasure in finding a better way!
- Have an interest in the Aviation Industry and the dynamics of a busy airline operation.
- Have the knowledge and aptitude to see how business problems can be solved with system solutions.
- Be an excellent communicator – someone who is good at describing/explaining things clearly and concisely.
- Be a team player – someone who thrives in a busy team and supports their colleagues.
What can we offer you?
We offer our valued colleagues a range of benefits including:
- Hybrid working – we’re in the office on Tuesdays and Wednesdays
- Competitive salary, with annual pay review
- Contributory pension scheme
- 34 days holiday entitlement per annum (including Bank Holidays)
- 3 x salary life assurance
- Generous Discretionary Profit Share Scheme
- Colleague discounts on Jet2holidays and Jet2.com holidays and flights
- Cycle to Work Scheme
- Access to Mental Health First Aiders
- Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
We offer anexcellent remuneration package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 11 UK bases.
