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    4. Data & Insight Product Designer 2023
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    Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

    Role Description

    As a Data & Insight Product Designer, you’ll work on projects spanning the breadth of our business, delivering value to our customers and Partners whilst balancing Partnership objectives. You will be joining a growing Data & Insight Product team, scaling the impact of our data science, analytics, research and insight.

    What You'll Do

    You will lead the creation of journey maps and service blueprints; lean in to understand user needs; be creative with your solutions, and have fun using workshops and events to envision new data & insight products.

    You will use design thinking to bring ideas to life, approach design inclusively and use evidence to back-up decisions and measure impact. You will work collaboratively with Partners across our business to innovate and develop with the customer at the heart of everything we do.

    Who You Are

    • A passion for creating human centred services
    • Relevant experience in service design or a related role such as user experience design
    • A high level of creativity and confidence challenging the status quo
    • Knowledge of existing and emerging service design tools and methods
    • Natural strategic, empathetic thinking and the ability to craft services based on a deep understanding of user needs
    • Experience creating service design deliverables and prototypes
    • Strong communication skills, including presenting your findings and running workshops
    • You are curious and data have driven; good at systems design and designing solutions
    • You’d like to be a founding member of a growing team that’s already impacting the business at scale
    • Confidence pulling insight from data to inform design decisions
    • Confidence producing and sharing thought leadership to advise the Partnership on how best to realise our goals in Data Insight and Analytics

    Culture at John Lewis

    Working in Partnership for a happier world - our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference in the lives of everyone. We can not wait for your application.

    Application process

    The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time.

    We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging.