Operations & Logistics Assistant Newport 2024

Reporting and working alongside our Supply Chain Manager, this role is integral to the JoJo Maman Bébé supply Chain. This role is entry level and training will be provided, with an option to add an apprenticeship qualification once probationary period has been successfully completed.

As a member of the supply chain team you will be part of the importing and exporting processes from many International origins and destinations. You'll be dealing with the intricacies of UK import regulations and with the support of our Compliance Team ensuring our product is delivered to our UK warehouse in a timely manner so we can service our customer’s needs.

Attention to detail, excellent communication skills and a drive to learn are key traits for this role. You will be required to communicate with both external and internal customers, Microsoft Office Skills are essential and the ability to work as part of a team or individually to strict deadlines is a must. We love working as a team so you will be a natural people person with a great sense of fun!

You will be responsible for

• Assisting in the Creating and updating all Inbound shipments in line with the current processes.
• Reconciling Logistics Invoices to WMS (Warehouse Management System)
• Supporting the team with all daily updates on the Supply Chain Portal, ensuring data is accurately inputted into WMS (Warehouse Management System)
• Liaising with other departments with regards to consignment bookings and updates.
• Communicating with the Freight Forwarder(s) on all booking requests.
• Assisting with all Supplier documents (packing list / invoice) needed for Imports, communicating any issues to the relevant Supplier.
• Uploading packing lists onto WMS to allow the successful receipt of each consignment.
• Ensuring consignments are booked for delivery and Purchase Order dates updated in line with the current process.
• Ensure all relevant consignments documents are correct and filed for HMRC audits.
• Assisting with Booking and tracking all B2B International Trade orders while in transit escalating any issues to the Supply Operations Management team
• Liaising with 3PL Warehouse teams on stock accuracy issues, picking processes and updates ensuring information is communicated to relevant departments.
• Complete all departmental daily/weekly reports as instructed by Supply Operations team.
• Ensuring the UK Shipping email inbox is checked and completed daily.
• Any other ad hoc duties provided by the supply Operations Management team.

What we look for in you

Required skills

• You’ll have a meticulous eye for detail.
• Excellent communication skills. You would be required to communicate with both External and Internal Customers
• An appetite to learn and develop.
• Microsoft Office Skills are essential.
• The ability to work amazingly as part of a team but you’ll also be a dab hand at working independently to strict deadlines.
• We love working as a team so you will be a natural people person with a great sense of fun.

The key competencies you will have

• Being a Brand Ambassador
• Takes ownership for job role and responsibilities
• Works collaboratively with others
• Is Honest and respectful
• Can solve problems and communicate information to many levels

The benefits

• We believe R&R is important so for each year you’re with us, you have an extra day’s holiday.
• Why work on your Birthday? Have it off.
• Let’s celebrate JoJo doing well – non-contractual annual profit share.
• Helping plan - contributory pension scheme.
• Get on the move - cycle to work scheme.
• Support for planning your finances - JoJo saving scheme.
• Financial wellbeing app - pay yourself 40% of your earnt wages whenever you want.
• Looking to work more flexibly? It's a possibility with this position.
• Supporting our communities – volunteer days.
• Being mindful – Health and Wellbeing Hub
• We love our products! 40% discount off JoJo branded lines.
• Learning environment - ongoing training and educational development initiatives and opportunities.
• Sad to leave your furry friend at home - our offices are dog friendly for friendly pooches.

At JoJo Maman Bébé, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered. We believe that a diverse workforce brings a wealth of ideas, perspectives, and experiences that drive innovation and success.

We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, disability, religion, and cultural background. We actively promote equal opportunity and strive to create an environment free from discrimination, harassment, and bias.

In our hiring process, both internal and external, we welcome applications from candidates of all backgrounds and actively seek to increase the representation of underrepresented groups. We value the unique skills and contributions everyone brings to our company and aim to provide equal opportunities for growth and advancement.

We are dedicated to fostering an inclusive culture where everyone has a voice and feels encouraged to share their perspectives. Our commitment to diversity and inclusion extends beyond recruitment and into our daily practices, policies, and decision-making processes.

By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential. Together, we can build a stronger, more innovative, and inclusive company.

Who we are

We are a company founded on the principle of People & Planet above Profit and we are proud of our B Corp Status. JoJo is a team effort and so many of our employees have put their heart and soul into their jobs, making sure we offer the most gorgeous collections and deliver the best service.

We may have grown into the UK’s leading parent and baby retailer, but we will never compromise on the quality of our products – it’s part of our DNA! Our customers trust us to offer excellent quality at reasonable prices. All our team members strive to be the best they can be and we love how we support each other. 

We put our growth down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and the never-ending pursuit of high standards means we have built a company that makes all of us proud.