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Job Specification


  • Making sure customer orders received are entered correctly into the CRM system
  • Communicating with customers and all colleagues by telephone, email ensuring queries
  • Ensuring that agreed promised delivery dates to customers are maintained
  • Managing the end-to-end order process including providing details regarding dispatch and delivery
  • Process quotation to the customer


  • Manage daily distribution through the CRM systems
  • Stock Control and transfer
  • Daily communication to our warehouse, and follow by KEYENCE Global logistic guidelines which include self-auditors
  • Visit warehouse and Identify area for continuous improvement
  • Support at all stages of the flow of goods from the Japanese parent company to end customers

Personal Requirements

  • Experience working in a professional environment is an advantage, but not a requirement
  • Open, clear and confident communicator, both written and oral
  • Logical and precise thinker with a good head for numbers
  • Target-orientated mentality with the ability to self-evaluate and innovate
  • Good team worker and collaborator
  • Able to work both independently to defined objectives
  • Ability to work effectively under pressure to tight deadlines
  • Capable of multi-tasking whilst maintaining high attention to detail

Qualifications and Experience

  • 2:1 Bachelor’s degree in any discipline
  • Must hold a full driving licence


  • Starting Salary £28k + £2,700 Area Allowance (Total £30,700)
  • Quarterly Bonus (Guaranteed £4k in year one)
  • Advanced Company Pension
  • Life Cover
  • Private Healthcare (including Optical and Dental care and a subsidised Gym Membership)