Digital and eCommerce Marketing Operations Executive 2023

This is a great opportunity for someone looking to take the next step in their digital marketing career, combining their passion for digital and ability to problem solve and simplify or build processes in aid of our markets and business success. This role would suit someone with limited experience within Digital Marketing looking to build their career in this space.

Marketing Operations (MarkOps) sits at a regional level providing marketing services, such as website editing, and digital asset management designed to help our markets move faster. MarkOps is a new team for KCC and as such this role will help us identify and deploy new services to the business, creating efficiency at a low cost to serve.

What is it like to work at Kimberly-Clark?

We recruit great people.

Our trusted brands such as Andrex®, Kleenex®, Scott®, Huggies® are an indispensable part of life for nearly one-quarter of the world's population so to maintain the trust of our customers we seek outstanding people with a passion for excellence, teamwork and original thinking.

This EMEA Marketing Operations Executive job role sits within our Kimberly Clark Consumer (KCC), Digital, Media and Insights Team in our EMEA head office in Tadworth, Surrey.

The role

• Support the Head of MarkOps, Brand Sector team and DAM Librarian (Cybrarian) with management of our DAM (Digital Asset Manager) by owning the access process, communication etc.
• Own our EMEA DAM development roadmap alongside our Global teams and Cybrarian
• Work with eCommerce team and local markets on data reporting, ensuring that targets are provided, and reports are delivered out on time
• Assisting on operational processes, and championing marketing efficiencies
• Own the creation and updating of MarkOps operating manuals, ensuring these are up-to-date and available to access by our markets
• Manage reporting and NPS surveys for Digital Services provided by MarkOps
• Work with agencies to deliver MarkOps Monthly Business Reviews (MBR) on time with insight & action provided
• You will work closely with our markets, to ensure their needs are met and we’re meeting service level agreements

Skills and experience

• A passion and experience within Digital Marketing Technology is essential
• Agency management experience
• Previous experience working with Content or Digital Asset Management tools
• A self-starter with strong stakeholder management experience
• Good excel skills, with an understanding of analytics - previous experience working with large data sets is an advantage
• Project Management skills are a plus, but no formal qualification required
• Previous experience with CMS (Content Management Systems) such as Sitecore, or CRM systems such as Salesforce beneficial, but not essential

Total benefits

We offer competitive pay and benefits to employees and reward excellence and performance.  Our belief in promoting a healthy work-life balance drives us to support our employees’ total well-being, offering comprehensive benefits not limited to gym memberships, private medical insurance, dental cover, employee assistance programme, cycle to work scheme, critical illness cover, travel insurance and a market leading defined contribution pension scheme.

Certain benefits, such as flexible work schedules and parental leave, can be tailored to meet specific individual needs, giving our employees the flexibility to manage their commitments inside and outside of work. We are proud to be rated as a top 100 workplace for working mothers for two years in a row.

To be considered

Click the Apply button and complete the online application process. A member of our recruiting team will then review your application and follow up with you if you seem like a great fit for this role. And finally, the small print...

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

KC is a sponsor of the Recruitment and Employment Confederation Good Recruitment Campaign