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Kiwa Agri Food is looking for a Sales & Marketing Co-ordinator to join their Business Development team. The purpose of this role is to support the Head of Business Development on sales activities and coordinating the marketing needs of the Kiwa Agri Food Business Unit. This role is located in Harrogate with Hybrid Working. Kiwa, is a global top 20 leader in Testing, Inspection and Certification. Our company motto is: We create trust. We want you to trust us with becoming your employer of choice. We offer excellent training and development opportunities, the freedom to do your job as you see fit and we are a respectful and diverse company that employs over 10,000 Kiwans worldwide.

About the role

Sales (Anticipated to be 85% of the role)

Working with the Head of Business Development, to understand the customer journey across all service lines, ensuring that this is simplified, and all sales opportunities are followed upon in a proactive manner. Identify and map business strengths and customer needs.
Helping clients understand the services available to them and convert sales in line with targets.
Working closely with our Heads of Certification Delivery, Pest Consultancy & Training to help grow their income levels.
Developing sound customer relationships and applying effective sales techniques.
To answer telephone queries and deal with electronic queries, satisfying customer needs in respect of any orders or queries they may have.
To record all sales engagement on the CRM system
Send quotes to new and existing customers following agreed processes, follow up quotes and close actives sales opportunities.
To support on the creation of proposal submissions.
To receive sales queries from individual departmental email inboxes, and to follow up in a pro-active approach.
To gather market insight (both through market research and speaking with clients) on the market drivers and needs, and to share this insight with the Head of Business Development and SMT.

Marketing (Anticipated to be 15% of the role)

To co-ordinate and distribute sales campaigns related to specific service lines within Agri-Food, using MailChimp.
To co-ordinate social media requests from across the business and share with our
Marketing partner for posting on corporate platforms.
To create/order business cards; print and digital advertising.
To co-ordinate Agri Food content for printed and online material.
To attend trade shows relevant to the services delivered by Kiwa Agri Food.
Track and monitor the success of marketing activities.
To represent Kiwa Agri Food with partner marketing and communication meetings.

Do you have what it takes?

Be an efficient computer user, with solid experience with MS Office
Have good analytical and administrative skills.
Have a professional telephone manner and be confident in making calls and speaking to customers and prospective customers.
Experience working in sales, customer service and/or marketing functions.
Be able to multi-task, prioritise tasks and shift work efforts based on the needs of the department or business goals.
Have the ability to use initiative for problem solving.
Have good interpersonal skills and can work as part of team.
Ability to manage time effectively, work independently, and be self-motivated.
Pro-active, independent thinker with high energy/positive attitude.
Ability to understand customer needs and create viable, profitable solutions to meet those needs.
Knowledge of the agriculture, food and drink sector (desirable).
Self-motivated, always looking for new customer opportunities and improvements. Strong desire to win.

What can you expect from us in return?

£22,620 - £26,000 per annum
25 days holiday + Bank Holidays
36.25 hours a week, Mon-Fri
3pm finish on a Friday
Hybrid Working
Family Leave - generous enhanced maternity/adoption/shared parental leave - first 6 months full pay maternity/adoption and shared parental leave & 2 weeks full pay paternity leave
Holiday Buying Scheme
Welcome pack with goodies
Salary Reviews
Company Bonus Scheme
Enhanced Pension
Life Assurance (4x Annual Salary)
EAP - Free, independent Employee Assistance Programme, offering confidential information, support, advice and counselling, 24 hours a day, 7 days a week, 365 days a year
Cycle to Work Scheme
Eye Care Vouchers

Why work at Kiwa?

We achieve results. Our values run through our business; ‘We ARE Kiwa’, Ambitious, Reliable and Engaged. That is how we interact not only with our colleagues and customers, but everyone we meet. We embrace the personal development of all our colleagues, we will encourage you to be ambitious, explore new ideas and help make our world a safer, more sustainable place. You will work within an organization that is very dynamic and in which you have all the space to maximally develop yourself.

Kiwa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We fully take advantage of the flexibility we have to hire Kiwan’s from around the world and from any background. We give our team a work environment free from prejudice, discrimination, and intimidation so they can do their best work and live happy lives. Inclusivity and equality are important to us, and we don’t tolerate behaviours that don’t follow these values.

Are you interested in the Sales & Marketing Co-ordinator position and feel this role will suit you? Please do not hesitate to apply today!

Sales & Marketing Co-ordinator Harrogate 2024