Graduate Air Logistics Programme 2022

We are looking for one Graduate to join Kuehne+Nagel on our Air Logistics Graduate Programme in September 2022.

Are you able to think on your feet, calm under pressure, and a great communicator? Then this could be the Graduate Programme for you.

The programme is two years long, with three business placements, and you'll gain a professional qualification along the way.

About the programme 

Have you ever been jetting off on holiday and thought about all the cargo being transported beneath your feet? Our Air Logistics team are there behind the scenes, moving everything from vaccines to aeroplane parts. You'll contribute to the delivery of airfreight services for customers across the world, which will involve huge amounts of customer and supplier interaction, both face-to-face and on the phone.

Our placements are flexible depending on the guidance of your graduate mentor and the needs of the business, but the scheme looks like:

• Operational and Customer Care - Heathrow or Manchester (8 months)
• Specialism 1 (one of: Revenue Care, Products, Warehouse/Transport/Gateway, Processes and Systems, Commercial) - location dependent on specialism (8 months)
• Specialism 2 (one of: Revenue Care, Products, Warehouse/Transport/Gateway, Processes and Systems, Commercial) - location dependent on specialism (8 months)

You will start in the Operational Care Centre to learn the basics of moving airfreight as well as using our systems. You will gain an understanding of how KN as a logistics expert provides internal customer service, movement of goods worldwide, networking and all documentation requirements.

After 4 months you will move into the local Customer Care team to learn how to provide excellent customer service, customer solutions for moving goods worldwide, and build relationships with customers.

Your second and third placements will be specialisms, agreed as part of a conversation with your Programme Lead and your mentor. Location will depend on the specialism, and we ask that all our graduates are flexible in moving to new places.

Revenue Care Centre 

In the Revenue Care Centre, you will learn all about the financial setups including invoicing our customers, analysing GP, supplier invoice acknowledgement and supporting month end closing. You will gain an understanding of how KN provides accurate and timely invoicing to our customers, including detailed root cause analysis and continuous improvement.

Product

Within the Product placement you will gain an understanding of specific products within KNUK Air Logistics, and how this product is marketed. Focus will depend on location and could include: Pharma & Healthcare, Aerospace & Defence, Military & Government, Perishables.

Transport, Warehouse and Gateway

In Transport, Warehouse and Gateway you will gain an understanding of how our physical network is structured and focused to achieve consistently excellent service for our customers at the lowest operating cost. You will work "hands on" with Transport, Warehouse & Gateway to gain an understanding of how the physical process works and our mission for service excellence.

Systems and Processes

Systems and Processes will help you understand systems within the UK organisation including new releases, process mapping, digitalisation and automation.

Commercial 

The commercial placement will allow you to spend more time with our customers. That can be in a variety of options such as Pricing, supporting our Leverage Areas or implementing new business to allow every customer a smooth onboarding with KN.

Development 

We will engage with you during your programme to discuss the different routes available, and where your strengths are well suited. Your progression will be led by business demand, the area you have specialised in and the skills and competencies you have developed. Typical roles immediately after the programme include Process Improvement Engineer, eTouch Specialist, Team Leader, Project or Excellence Manager.

About you

If you are the type of person who is able to think on their feet, calm under pressure, and confident dealing with customers, both over the phone and face to face, you will thrive on this programme. We're looking for raw talent rather than prior knowledge, but we want to see that you're interested in the Logistics industry and where it could take you.

Interested? Here's what you'll need to apply:

• A 2:2 degree qualification (achieved or expected) and 5 GCSEs Grade A-C including Maths & English
• Eligibility to work in the UK
• You must be able to relocate for placements
• A full UK driving licence (or will have one by September 2022)
• Access to your own transport is preferable, but negotiable dependent on placements
• Willingness to learn - we don't expect you to be a Logistics expert, but we're looking for our future leaders!

Our offer

We have lots to offer at Kuehne+Nagel; we're market leading with colleagues all over the world. But we know it's our people that make a real difference to how our customers feel. So come and join us on our journey. We'll offer you:

• £27,000 starting salary plus a £1,000 joining bonus
• 23 days holiday plus bank holidays and a holiday purchase scheme
• Life assurance, private medical insurance, pension plan, and benefits portal
• A flexible and understanding workplace where you're empowered and treated as an individual
• A professional qualification linked to your graduate programme

And more than that - you'll get a career. This isn't just a two-year programme, it's a step up into the world of Logistics. You'll get back what you put in, and we've had previous graduates go all over the world and into all sorts of roles.

The closing date for applications is Friday 19th November at midday, however we do reserve the right to close the position early if sufficient applications are received before this date.

The assessment centres will be held virtually in December 2022