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  4. OPI Interpreter Recruitment
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LanguageLine’s UK operation is part of the worldwide LanguageLine Solutions group with global headquarters in California and European headquarters in London.  Over its 20-year history, LanguageLine Solutions ensures the best interpreting and translation services available in the industry.

The Role

To ensure the timely recruitment of freelance, home-based telephone interpreters in accordance with business requirements and to an agreed quality standard.

Specific Tasks

  • To work in conjunction with the UK and LanguageLine Solutions US teams to take candidates through a six stage recruitment process
  • Sourcing candidates who meet designated criteria to become freelance OPI Interpreters. This may require creativity and innovation when searching for rarer languages
  • To carry out initial over the phone interviews and English Language Tests to ensure candidates meet the relevant criteria to be put forward for the assessment process
  • Find out availability from candidates to undertake the Interpreter Skills Assessment which takes place in their target language
  • Respond to correspondence from both interpreters and colleagues on the US team relating to applications and provide necessary information to all parties
  • Liaise with candidates to conduct Disclosure and Barring Service Checks and ensuring all relevant paperwork is issued and completed
  • Ensure candidates complete all relevant paperwork and joining requirements for the New Hire Orientation
  • To record all data relating to candidates progress through the six stage process on Taleo our internal recruitment database and tracking spreadsheets
  • Produce weekly and monthly reports on recruitment progress
  • Work in targeted environment with monthly recruitment targets
  • Assisting with any other ad-hoc duties which may be required by the department
  • Any other duties appropriate to the position

The Candidate

Essential

  • Educated to A Level standard or equivalent
  • Exposure to busy/high pressure role
  • Remains calm and focused under pressure
  • Multi-tasking and comfortable in busy role
  • Process driven with strong attention to detail
  • Proactive and innovative approach
  • Independent worker willing to take responsibility
  • Telephone interviewing skills
  • A solid understanding of recruitment procedures
  • Strong excel skills
  • Establish credibility with freelance interpreter base

Desirable

  • Educated to degree level standard or equivalent
  • Three years recruitment experience

This role is subject to a basic DBS Disclosure