You’re an original. So are we.
About us
We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labour and environmental guidelines in manufacturing. And we build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.
Where we lead, others follow. For more than 160 years, we’ve used the strength of our brands to lead with our values and make an impact on the world. We employ more than 15,000 people globally to support our great brands: Levi’s®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™
We want long term, valued relationships with our consumers, and we want to provide brand content and supporting communications that are personal, captivating. We look beyond just delivering ‘the right message at the right time’! We are accelerating our data, technology, processes and people to bring local and personal experiences, engagement and communications across Europe.
The North Brand Marketing team objective is to drive brand equity across Northern Europe, as well as supporting the commercial needs of the global business. We act as custodians of the brand in North Europe and at a local level, working across a complex matrix of stakeholders to ensure we futureproof the Levi’s® brand for the next 150 years. Our jeans are steeped in history, they’re premium quality and they’re built to last, so that you can buy better wear longer. We’re passionate about ensuring our marketing supports our company in trying to create a more sustainable future, together with our customers.
As a CRM Marketing Assistant, you will support in the planning, delivery and evaluation of CRM & loyalty marketing activities across a variety of channels. The successful candidate will be highly connected and self-sufficient. We’re looking for a talented and ambitious individual adept in all areas of CRM who wants to develop their career in an exciting and fast-paced environment.
About the job
- Assist with the delivery of the North Europe CRM & loyalty strategy across all channels working alongside internal and external partners.
- Drive day-to-day execution of the CRM plan, working closely with creative teams, ensuring campaigns are delivered effectively and on time
- You will work closely will other departments to keep loyalty at the forefront.
- Support the CRM team with seasonal planning and help to deliver internal monthly KPI’s and reporting.
- Create innovative and engaging activations; driving customer acquisition, retention and reactivation. Pushing boundaries and exceeding KPIs and objectives
- Stay up to date with CRM industry news, best practice and regulations
- Work on activations across North Europe CRM Markets: UK, Germany, Netherlands & Belgium, with a special focus on the UK and London as a key city.
- Work alongside the app development team to test UX
- Assist with the ASO (app store optimisation) planning for North Europe alongside internal and external partners.
- Help to coordinate the launch of the loyalty program and app in any additional North European Markets.
About you
- A creative, analytical and commercially driven individual
- Strong copy-writing skills
- Educated to degree level or experience gained from a similar role and environment. Industry experience is preferred but not compulsory
- Highly organised and process driven
- Demonstrable customer-centric thinking
- Self-motivated and enthusiastic approach to work who excels in challenging environments
- Actively keeps up to date, researching and reporting on new trends and industry best practice.
- Excellent command of MS Office-package
- Experience with design packages such as Adobe Creative Suite is preferred.
- Team player, able to work with multiple business functions to achieve objectives
- Excellent communication skills, with additional European language an advantage
What we offer
- Unique opportunity to help shape the Levi’s® brand at a North Europe and local level.
- An outstanding work experience placement in an award winning international, energetic and fun environment.
- A role within at the world’s number one denim brand working with high calibre, experienced professionals.
- Unrivalled exposure to senior management & high level of responsibility.
- Interaction with a diverse network of external stakeholders and contacts.