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We’re a trusted name with a broad, competitive portfolio of products. Our customers come to us for mortgages, current accounts, savings, loans, credit cards, motor finance and more. But the industry is changing. And changing fast.
Which means we’re in a strong position to show how finance can be a force for good, especially when it comes to creating a sustainable society. It’s all part of fulfilling our purpose of Helping Britain Prosper.
As one of the UK’s largest financial services groups and its biggest digital bank, we can make a real difference to tackling climate change by helping to finance a greener future. That’s why we’ve set ourselves the ambitious goals of reducing the carbon emissions we finance by more than 50% by 2030 and becoming a net zero business by 2050.
Our role in Consumer Banking is to understand the evolving needs of our customers, reviewing and tailoring the products we offer them, and continually building even better ones – all with the important focus of doing this in a sustainable way. By listening and innovating, we’re making sure everything we do is with our 30 million customers and one million business customers in mind.
What you’ll learn on the Sustainable Consumer Banking Graduate Scheme
Over two years, you’ll discover how our teams create products that improve the way our customers manage their finances.
You’ll complete four placements, learning all the essentials such as customer insights, sustainable product development, data analysis, the day-to-day running of retail campaigns, and delivery of our products through Customer Channels, plus much more. In addition, you’ll get to work in one of our multiskilled Platform teams, which bring together tech and business capabilities to deliver brilliant outcomes for our customers.
Working in teams as diverse as ours provides unique opportunities to develop your communication and data skills, while building networks across the Group. Your line manager will help you create development plans for your progress, and if you’re interested, we’ll support you to study towards a professional qualification, such as a certificate in Business Accounting.
Throughout the scheme, you'll see how our culture and supportive environment helps you develop your strengths and build a career in a specialism you’re genuinely passionate about.
The work you could be doing
- Using innovative digital and data tools to analyse customer behaviours, learning how they use our products and services, so we know how to improve them
- Supporting the development of propositions for customers to reduce our carbon footprint
- Using customer insights to create campaigns and launch new products
- Leading on projects and building team relationships that create positive outcomes
- Developing professional storytelling and presentation skills to engage customers through communications and events.
What you need to apply
- A 2:2 degree or above in any discipline from any university. We’re open to all disciplines because we value the fresh perspectives that come with diversity.
Locations
This programme is rotational, so your location may change over the two years. Our teams work in various UK locations including London, Manchester, Bristol, Leeds, Halifax, Edinburgh, Cheadle, Chester and Cardiff.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
