Regional Marketing Internship London 2023

We are looking for 2 enthusiastic English & French speaking interns to join our Regional Marketing Team. One role will be based in the Marketing Function and the other in the CRM function.

Marketing Intern Role

You will have administrative duties in supporting and implementing marketing campaigns and work closely with local operational marketing teams in Europe, demand planning team and Master Data team in France. This role will be pivotal in supporting the implementation of our marketing plan across retail in major European countries.

A sharp eye for detail and copywriting skills as well as understanding of project and process management will be needed.

CRM Intern

You will have operational duties in supporting implementation of CRM campaigns including Email Marketing and Direct Mail Marketing, Performance Data Analysis and creative content creation. You will work closely with Regional and Local CRM teams, Digital Team, Regional Category Managers, Demand Planning and Masterdata Data team in France to ensure successful roll-out of CRM strategy and actions in the Greater Europe region.

A sharp eye for detail, a creative marketing approach and copywriting skills as well as understanding of project and process management will be needed.

Both roles are suited to those who are ambitious and willing to learn; ready to take ownership of executing multi-channel campaigns and take full advantage of the opportunity to develop your knowledge of Marketing, CRM, data analytics and specifics of international marketing.

These are 2 great opportunities to join a fabulous team!

Key Responsibilities

Marketing Intern

You will support two Category Managers following a specific marketing calendar:

• Create kit codes and confection brief in system, liaise with Demand Planning and MasterData if needed and be the official contact for MasterData
• Set up the Marketing promotion parameters in system, liaise with IT if needed and be the official contact for store teams
• Assist Category Managers on copywriting of signage, create designer brief
• Develop weekly newsletters for European store team, consolidate the parts from other functions (CRM, Digital, L&D, ADV)
• Run weekly reports for analysing campaign effectiveness, promotions performances, and ROI.
• Support Category Managers on all the campaign reports and monthly reports analysis within the first week after each campaign/month
• Support adhoc execution of campaigns
• Compile competitor research

CRM Intern

This role will support the CRM Manager with the below;

• Brief Masterdata and Digital in creation of promo-codes and offers used in Email and DM CRM campaigns.
• Work with performance data in from various resources to collate weekly and monthly performance reports on key CRM KPIs, Customer Database and campaign commercial performance
• Assist on creation of creative content for CRM campaigns, including copywriting and design of html templates, bringing fresh ideas to the table.
• Assist with managing localisation of CRM communication materials with local teams, ensuring precision, timely submitting of proofs and copy translations with local CRM leads.
• Assist CRM manager on PO creations for payments of dedicated outsourced service providers.
• Adhoc tasks concerning CRM campaign processes.

What we need from you

• Strong organisational and communication skills
• Great attention to detail
• Marketing flair and good copywriting skills
• Excellent spoken and written English and French
• Proficient in Word, Excel and Powerpoint
• Pro-active and collaborative individual
• Must be used to working under pressure and meeting tight deadlines.
• A degree in Marketing would be an advantage but not essential

What we offer you

• Generous staff discount to use on all your favourite L’Occitane products!
• Training Product Allocation every month!
• Generous holiday allowance, increasing with length of service
• Extra half day off for your birthday every year
• Extra day holiday if you get married
• Weekly fruit basket per team
• Pension scheme
• My L’Occitane Rewards: Discount/Cashback on high street retailers
• GymFlex, Cycle to Work, SmartTech, Childcare Vouchers
• Many social events throughout the year, in and out of the office
• Much, much more!

*Some benefit eligibility is based on length of service

About LOCCITANE

Since 1976, L'OCCITANE en Provence has been imagining, producing and selling beauty, skincare and well-being products with an intention to share nature's wonders with the world. Our ambition is to not only sustain lands, but to regenerate ecosystems. We believe beauty goes beyond what the eye can see. From seed to skin, we are holistic in our approach. At L'OCCITANE en Provence, we've always been Cultivators of Change. This mindset is nothing new. We do our best to create positive change for the world, and we always try to inspire everyone around us to do the same.

L’OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles.

One way we cultivate change is by creating a more diverse and inclusive workplace and organisational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued.

We recruit positive-minded people who share our core values and our commitment to sustainability.