Fraud Analytics Analyst Birmingham 2023

The Fraud Data Analytics team has a fantastic opportunity for a Financial Crime Analytics Analyst to join the team on a permanent basis. The role can be based in Birmingham, Bournemouth, Brentwood, Croydon, Ipswich or Leeds. This is a hybrid contract and you will be required to work from the office a minimum of 2 days a week with the flexibility to work from home for the rest of the week.

About the role

The position is full-time but we recognise that a number of people work flexibly in many different ways, from part-time, flexi-time, job shares, an element of working from home or compressed hours. If you are interested in applying but currently work flexibly, let the resourcing team know. If it’s right for our customers, our business and for you, then we'll do everything we can to make it happen.

As an Analytics Analyst you will use data tables and analysis techniques to identify fraud risk for our claims and policy fraud teams. You will assist with the development of strategic analytical solutions that provide added value to customers and key stakeholders and complete root cause analysis on policy / claims fraud to combat current, emerging and future risks.

About you

Do you have an understanding of General Insurance end to end processes and products? Or experience in a Financial Crime team? Or experience of SQL coding, BI report writing and strong presentation skills?

Or are you a recent graduate with a keen interest in Fraud Insurance with a degree/equivalent in either Data, Statistics or Mathematics?

You will have excellent written and verbal communication skills with the ability to be persuasive or influencing and respond objectively when challenged.

Experience working in a data intensive environment with good problem solving, decision making or an analytical mind set – thinking objectively with good numerical and analytical skills with an interest to develop and learn new data analytics skills.

You will have the ability to learn and keep abreast of new developments in the regulatory environment, with excellent time management skills – being able to manage your own workload and prioritise accordingly.

The details

• Carryout MI analysis to identify fraud trends, establish key risk indicators and provide recommendations.
• Deliver action control reports and profiling requests from internal stakeholders within SLA
• Assist with the delivery of fraud technology projects
• Assist with the development of fraud risk validation models and scorecard production
• Identify areas for change delivery, reducing leakage, improving the customer journey and optimising department efficiency
• Provision of training, support and development of the fraud teams on the use of intelligence tools, machine learning models and data sources
• Produce ad-hoc and regular reports with recommendations to mitigate fraud risk

Skills required

• Knowledge of Excel / Power Pivot / BI reporting tools essential
• Knowledge of Python and/or SQL or the desire to learn a coding language essential
• Knowledge of fraud in an insurance policy or claims setting advantageous
• Experience using the SIRA platform / Other fraud detection software desirable
• Understanding of relational database structures and basic data architecture desirable
• Experience using Databricks desirable
• Basic understanding of machine learning techniques desirable

Why work for us

Exciting things are happening at LV=General Insurance (LV=GI). Having recently become part of the Allianz family, we’re proud to be one of the largest personal insurers in the UK.

Driven by our pride and passion, we will always do the right thing to inspire trust in our people and our customers. That’s why we’ve made it our mission to become Britain’s best-loved insurer, by helping people look after what they love.

About the rewards

This role is an Associate Cluster in the LV= Structure. We want you to love what you do that’s why we’ve put together a benefits package that recognises and rewards a job well done.

We’ll give you

• Flexible working opportunities – many of our employees job share or work part-time, flexi-time, or compressed hours. Our new hybrid working model now offers all employees the option to work from home 3 days a week and 2 days in the office.
• 26 days' holiday – which increases after two years’ service to 28 days
• A competitive pension for which LV= will pay twice the amount you pay, up to 14%
• An annual bonus scheme based on company and personal performance
• A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance)
• Gympass
• A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance.

LV= is an equal opportunities employer who values a diverse and inclusive workplace. We recognise that people work in different ways, and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their true self to work. We are committed to creating a diverse workforce, we accept applications from everyone regardless of your background, beliefs, culture, gender identity, ethnicity, sexual orientation, disabilities and long term health conditions.

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