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    This role provides comprehensive support to off-trade sales activities, focusing on both internal operations and customer-facing efforts. It involves managing a portfolio of products across Waitrose and M&S, ensuring smooth sales operations and enabling brand success behind the scenes and in action.

    Responsibilities of the role

    Waitrose - 23 skus in portfolio

    • Store visits to check promotional activity, competitor analysis and media activity at least once every 4 weeks. This also sometimes involves brand teams and Trade Marketing Manager
    • Web cycle invoices checking vs EPOS and FTT report and tracking spend
    • Raising of new FTT/reduce FTT
    • PAF recording and post Eval
    • Support EPOS and comments weekly – analysis of current trend.
    • Support on all incoming inbox requests. I.e., new Moet packaging, Vintage change overs etc.
    • Set up on Waitrose Connect system, complete training to pass
    • Tracking of secondary space, media and gate fee invoices
    • Anaplan alignment, reaching out to the demand planners once every 6 weeks if not sooner depending on the time of year, cross checking with all orders that come in
    • Support with approving all orders via CS and reviewing stock landing
    • Uploading all promotional activity for BWS on Waitrose portal and via Excel doc
    • Support e-Key Account Manager Grocery/Trade Marketing Manager in approving/providing assets for all artwork for print and online media
    • Recording of media, secondary space and ticket fee invoices. Check vs JBP docs. SDrive.
    • Sharing promotion RSP updates info internally
    • Promo planner updates
    • Support in updating the JBP trackers for quarterly review
    • Supporting the team across key customer events and trainings by arranging samples, point of sale materials as well as managing guest lists
    • Raising free goods forms for samples and tastings
    • Compiling a monthly summary of Specialist’s marketing activities

    Waitrose Projects & Customer Facing

    • Support on brand vision days
    • Support on ROI review
    • Support Sharing key internal updates CDE/ CGS/ BV/ GMO
    • Weekly monthly quarterly check in/business reviews with the buyers
    • Support Trade Marketing Manager with monthly checking with the Waitrose Media Planner
    • Support monthly check ins with MHUK e-Key Account Manager Grocery on citrus strategy and performance

    M&S – 4 skus in portfolio

    • Same principles as Waitrose above
    • Opentext order processing
    • Follow up for confirmation on promo activity and raising of invoices

    M&S Projects & Customer facing

    • Quarterly business reviews with buyers - insights from data

    Who you are

    Languages

    • Fluent English

    Key skills & knowledge

    • Wine and spirits interest
    • Excellent organizational and time management skills
    • Strong analytical skills and ability to interpret information
    • Commercially analytical and astute
    • Strong Word, PowerPoint and Excel skills

    Personnal & interpersonnal skills

    • Strong Planning and Organisational skills
    • Excellent communication and relationship building skills
    • Autonomous and can work with independence
    • Agility
    • Good problem solver, unwilling to give up on problems, willing to look for new ways of working to improve output