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    1. Home
    2. Internships
    3. Financial Services
    4. Retail Internship Program London 2023
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    The Fendi Internship Program is intended to place students or recent graduates in real-life business situations that provide learning opportunities and educational experiences to prepare themselves for their future career. At the same time, the program is structured as a complement to the training received by the students in their school programs.

    Role Description

    The Retail Intern’s main objective is to develop a strong retail luxury point of view thanks to the opportunity to be involved in the fast-paced store environments and learn how to provide the best customer experience.

    Special Projects

    The Intern will be in charge of a special project whose focus will be based on his/her specific study fields and skills set with a strong support of his/her manager, in line with store needs.

    Tasks & responsibilities include but are not limited to:

    • You will take over project responsibility and get the chance to contribute to innovative ideas to drive the sales success and activate new sales potentials.
    • Reporting to the Store Manager and supported by a Senior Client Advisor, you will be part of the Retail team and involved in all daily activities.
    • You will provide an excellent customer experience in line with the Maison vision and mission.
    • You will be responsible for customers’ satisfaction and able to manage sales according to store expectations.
    • You will be able to give your contributions to the store team to achieve specific targets.
    • You will proactively identify and properly frame customers’ issues and requests
    • You will conduct sales analysis, markets and competitors’ analysis and come up with new ideas and proposals.
    • You will be a support for customers’ data collection and data enters, refunds/exchanges processes, invoicing and issuing declaration.

    Profile

    • Degree in Business Administration / Economics / Marketing / Communication / Design / Fashion & Luxury
    • High interest for retail and luxury
    • Experience in luxury goods
    • Proactivity and problem solving skills
    • Great team player in a multifunctional team
    • Creative, innovative and strong analytical skills
    • Accuracy and attention to detail
    • Excited about new challenges
    • Fluent in English. Any additional language is appreciated