The First at Fendi Program aims to welcome the New Generation by offering them a disruptive experience within the Fendi Family in a context of fast pace.

As main mission, the intern will be developing a dedicated business-oriented project during the length of its experience as well as experiencing a real-life working environment and gaining a strategic vision on our business priorities.

The project

Based in the HO in London, you will have the opportunity to take the lead a key project related to the launch of the brand’s upcoming collaboration capsule collection with relevant marketing activities.

This project will have a huge exposure in terms of scope and involved stakeholders.

Main responsibilities

  • Co-ordinate in store activations related to the capsule collection
  • Liaise with stores for follow up ahead of the launch of capsule collection
  • Supporting the development of the marketing strategic tools connected with CRM activities
  • Performing analysis of CRM campaigns and sales to understand best practices and insights e.g customer database activation, return of investment
  • Reporting on event results and reporting on CRM KPIs where needed
  • Support the retail marketing team and stores with CRM related topics, coordinating activities for stores and assisting with supplier duties such as deliveries of gifts e.t.c
  • Ensuring global guidelines and timeframes are adhered within the local implementation
  • Supporting the coordination of asset processes, communication details, the internal preparation and distribution of client lists
  • Undertaking training related to CRM and Event management
  • Supporting the retail marketing team with the whole process of development of CRM activities: training and maintaining the tools
  • Shadowing and attending weekly store manager meetings to gain a deeper understanding into the business and their sales
  • Supporting the retail marketing team in implementing an in-store event and other retail activities
  • Actively explore other CRM opportunities focusing on initiating activities and events
  • Consolidating and analysing customer data to derive business indications and provide related actions plans for how to improve
  • Support events and activations in store and out of store
  • Liaise with external suppliers on relevant CRM and marketing related projects

About you

  • Minimum 1 years’ experience in Fashion/Luxury Environment
  • Bachelor’s or Master’s Degree
  • Self-starter
  • Fashion GPS experience
  • Strong communication skills
  • Excellent relationship/team skills
  • Confident, organised, professionalism
  • Goal oriented approach, multitasking
  • Strong knowledge and/or interest for fashion/luxury industry
  • Fluent English; another European language is a plus

Additional information

LVMH is committed to non-discrimination and respect of each person’s singularities. We recognize and recruit all types of talent