Data Support Officer 2025

An exciting opportunity has arisen to join our organisation as a Data Support Officer within the Performance, Research and Intelligence (PRI) department.

The main function of the PRI is to provide the council with evidence and intelligence to inform strategic and operational decision-making, as well as to demonstrate the impact of those decisions on the council’s priorities.

PRI is structured as a cross-organisational function that supports all areas of the council’s corporate plan. PRI comprises three teams (People, Place and Core) working across various thematic and technical projects. These teams focus on data governance, research, data analysis, performance monitoring, and intelligence gathering to inform service delivery and decision making.

The role sits in the Address Management team that is part of Core, working closely with another Data Support Officer to jointly supervise the Data Support Assistant and Business Administration Apprentice and will report directly to the Senior Data Officer.

The Address Management team are responsible for managing and maintaining the council's official address databases, specifically the Local Land Property Gazetteer (LLPG) and Local Street Gazetteer (LSG), which feeds into the National Land Property Gazetteer (NLPG). The team are also responsible for the Council’s statutory function for Street Naming and Numbering (SNN). They ensure compliance with national standards, processing applications for new or changed addresses and street names. This involves collaborating closely with local communities and external organisations such as Royal Mail/GeoPlace to ensure accurate and consistent addressing practices.

Key responsibilities include

• Maintaining and updating address databases - this includes ensuring accuracy, completeness, and adherence to British Standard BS7666.
• Processing applications - handling requests for new addresses, street names, and changes to existing ones.
• Consultation and liaison - collaborating with local communities, developers, and other relevant bodies to resolve naming disputes and ensure compliance.
• Notifying external bodies - updating organisations like Royal Mail about address changes.
• Resolving address anomalies - addressing inconsistencies or errors in address data.
• Compliance with legislation: ensuring adherence to local and national regulations related to street naming and numbering.
• Developing and maintaining SNN policies - contributing to the development and implementation of local SNN policies and best practices.

About the candidate

The successful candidate will be highly motivated, enthusiastic and assertive, that can demonstrate the Our Manchester behaviours in their approach to work.

The candidate must be able to demonstrate:-

Technical skills

• Understanding of Legislation - GeoPlace provides guidance on relevant legislation, emphasising the importance of adhering to specific laws and policies when naming and numbering streets.
• Database Management - proficient in managing and updating address databases, ensuring accuracy and consistency.
• Software Proficiency - comfortable using Gazetteer Management software for data entry, mapping, and other related tasks.
• Spatial Awareness - a strong understanding of spatial relationships and geography is beneficial.

Soft skills

• Communication - Effective written and verbal communication skills are crucial for interacting with developers, residents, and other stakeholders.
• Problem-solving – the team often deal with complex situations, requiring strong problem-solving abilities.
• Attention to Detail - Accurate and thorough work is essential for maintaining the integrity of address databases.
• Interpersonal Skills – The team often need to consult with residents, councillors, and other parties, requiring good interpersonal skills.
• Organisational Skills - Managing multiple tasks and deadlines is an important part of the role.

About us

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.