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    1. Home
    2. Internships
    3. Management & Operations
    4. Marsh McLennan Tech Support Summer Internship 2024
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    Marsh McLennan is the world’s leading professional services firm in the areas of risk, strategy and people. Our 83,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, we help corporate and public sector leaders navigate an increasingly dynamic environment through four market-leading businesses - Marsh, Guy Carpenter, Mercer and Oliver Wyman. Together, we address the most complex challenges of our time. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

    What can you expect?

    About the Programme

    • 8 week paid internship starting in July 2024.
    • Challenging and rewarding programme where you will be working on real projects and gaining exposure to industry experts within the organisation.
    • A great mix of learning and hands on experience within the team you will be working in.     
    • Provides penultimate year university students with a strong foundation to their career.

    We will rely on you to

    • Assists with installation, training, maintenance, troubleshooting, repair of all OpCo desktop hardware and software technology.
    • Responds to incidents within SLA / in a timely manner with appropriate level of urgency, and follows up with customers on all issues.
    • Escalates incidents and questions to appropriate support group.
    • Responds to incidents within SLA / in a timely manner with appropriate level of urgency, and follows up with customers on all issues.
    • Escalates incidents and questions to appropriate support group.
    • Assists with administration and maintenance of non-desktop technology infrastructure components, at the request of other Service Towers.
    • Uses Corporate Incident Management System to record and track all support work.
    • Registers all new hardware and software assets in the Asset Management Tool, ensuring records are maintained throughout each asset’s lifecycle
    • Liaises with business unit contacts regarding staff changes to ensure recovery of all IT assets.
    • Performs time tracking tasks as required.
    • Gains additional knowledge and stays abreast of current technologies through employee and company sponsored training, periodicals, and regular interaction with other team members.

    What you need to have

    • Must be in your penultimate year of study
    • Be expected to achieve a minimum 2.1 degree classification or equivalent
    • Majors Studying finance, economics, or business
    • Critical thinking/analytic and some business communications skills (written and verbal)
    • Proficient in Microsoft Office – Excel, Word and PowerPoint
    • Team player in a collaborative environment
    • Attention to detail, organized and responsive to change
    • Must have the Right to Work in the UK

    Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

    We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at TAUK@mmc.com to discuss any specific needs.

    Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

    At Marsh McLennan, we understand the complexity, and the reality, of the modern career path. If your experience looks a little different from what we’ve identified and you think you would be a great fit for the role, we would love to hear from you.