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    • Exciting opportunity for a Graduate to kick their IT Career
    • Fantastic opportunity to join a a Managed Service Provider

    Brilliant opportunity to join a global Managed Service Provider passionate on providing an exception service to their customers as a Graduate Network Engineer.The company has heavily invested recently on their Infrastructure and most recently due to growth, are giving an exclusive opportunity for a Graduate to come on board and gain fantastic exposure and provide a stepping stone in the world of IT.

    Job description

    • Provide high quality, 2nd/3rd line technical support for the ICT service desk as a Graduate Network Engineer based in Coventry; recording all calls and activities within the service desk tool
    • Support and undertaking ICT project work
    • Provide effective ICT technical problem solving, supporting wider teams
    • Assist in identifying and sharing opportunities for service improvement or development of new ICT systems and services.
    • Always following and supporting standard operating processes and policies.
    • Escalate calls or technical issues internally or to third parties as appropriate, in line with our service level agreements
    • Undertake research to help solve ICT problems
    • Successfully completing graduate training with support from the wider team and HR Support

    The successful applicant

    The successful candidate will have the following qualities;

    • Great organisational skills
    • Good time management with the ability to work to tight deadlines
    • Committed to ongoing training
    • Great communication skills, both written and oral
    • Able to work on own initiative
    • Experience working in a professional environment
    • Good eye for detail
    • Passion for technology and IT

    BA/BSC Degree in Computer Networking, ideally the degree will cover some the following units:

    • Databases and Computer Networks
    • Mathematics and Concepts for Computational Thinking
    • Principles of Information Security
    • Principles of Programming and Data Structures
    • Switching and Routing
    • Advanced Networking
    • Research Methodologies and Emerging Technologies
    • Social and Professional Project Management

    What's on offer

    £20,000 - £25,000 + Excellent Benefits