For over two centuries Molson Coors Beverage Company has been brewing beverages that unite people for all of life’s moments. We produce some of the most beloved and iconic beer brands ever made and while the company’s history is rooted in beer, we offer a modern portfolio that expands beyond the beer aisle.
In addition to popular favourites like Coors, Carling and Doom Bar, our beverage portfolio includes Aspall, Staropramen, Madrí Excepcional, Blue Moon, Pravha, Cobra and Cobra Zero, Rekorderlig, Doom Bar 0.0% and our latest addition, Three Fold hard seltzer. Through exclusive distribution partnerships, we have also expanded our range to include Bodega Bay, Miami Cocktail Company, Tarquin’s Gin, Lixir Drinks, Jimmy’s Iced Coffee and Mixologist’s Garden.
The role
Would be a great fit for anyone form a customer service background looking to break into a finance role which can offer progression and development.
In the UK, more than 2000 dedicated and passionate Molson Coors people work together to make our business first choice for our people, our consumers and our customers.
As a People First organisation, we’re happy to discuss flexible working options.
Key Responsibilities
- Pro-active Credit Management, daily pro-active credit management of allocated portfolio of customers that have been identified with overdue debt, applying telephone and letter techniques
- Processing Customer Payments, Taking and processing card payments and allocating cash receipts to invoices. Processing of customer refunds in line with empowerment levels.
- Sales Order Release, Dealing with order releases through SAP, within order release deadlines preventing the occurrence courier costs.
- Credit Account Administration, Updating customer details such as name and address, Direct Debit details etc.
- Maintain customer/internal relationships, Dealing with all calls in a straightforward, professional and engaging way that reflects MCBC’s values and first choice for customer’s approach.
About you
- Previous administration or customer service experience
- Ability to interpret the information provided in a timely manner as well as the ability to adapt to a changing environment.
- Ability to negotiate, influence, build and maintain strong relationships with clients, customers, operational teams, and other support functions.
- Excellent communication, negotiation, organisational and listening skills with the ability to quickly build rapport
More about us
- We’re one of the UK’s Most Attractive Employers winning the Top Employer award for the last 10 years.
- Flexible work programmes to ensure a work life balance is maintained such as our market leading Moments That Matter for significant moments in your life.
- Commitment to the physical and mental wellbeing of all our people. We are proud to have been awarded Gold in Mind’s Workplace Wellbeing Awards.
- We’re committed to raising industry standards and leaving a positive imprint on our employees, consumers, communities, and the environment which is reflected in Our Imprint and our 2025 sustainability targets.
Molson Coors: Building Careers
At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.