Montgomery Group are looking for an Operations Assistant to take an active role in the operational running of several events and provide an operational support service to exhibitors and internal show teams.
The Operations Assistant aids the operations team in the running of a number of events in the department’s portfolio, providing operational support service to exhibitors, as specified by the operations Manager. The successful candidate will be self-motivated, personable, have great verbal and written communication skills, be computer literate and have the ability to learn bespoke databases and accounts packages and be customer service experience focused.
Key responsiblities
- Administration – Keeping up to date show information and correspondence.
- Exhibitor Manuals – Monitor responses, reply to, act on and file forms and exhibitor information.
- Communication – written and verbal with exhibitors, contractors, show teams & venues.
- On-site – work in the organisers office, answering exhibitor and contract. queries. This will mean occasional weekend work, however, you will be given time off in lieu.
A week in the life of an ops assistant
- Work closely with the event team, including the sales and marketing teams.
- Communicating with exhibitors and contractors via phone and email.
- Updating exhibitor lists for shows.
- Auditing between exhibitor lists and floorplans.
- Attend show update meetings.
Our expectations
- Professional behaviour at all times.
- Positive ‘can do’ attitude.
- To work with teams and individuals collaboratively, proactively and positively.
- Strong team ethic.
- A high-performance level, ensuring goals are met as a minimum.
Montgomery Group is a well-established, ethical, collaborative and empowering company. We are performance led with a strong focus on growth. Importantly, we are purpose-driven, adhere to our values no matter what, and as a family business, really care about the people and communities that we serve.
The central London, dog-friendly offices are located in a Georgian townhouse, close to the bustle of Oxford Street, & Marylebone High Street with private access to Manchester Square Gardens. Hybrid working is offered to all applicants with a minimum of three days a week in the office (Monday & Thursdays plus a third day of your choosing). Core hours are 9-5pm but flexibility outside these hours will be required to suit the needs of the business.
We are an equal opportunity employer and are committed to diversity. We welcome applications from candidates with disabilities, providing they meet the minimum requirements of the job role. Sadly, our office buildings are not currently wheelchair friendly.
At Montgomery Group we recognise that women are less likely than men to apply for a role if they do not have experience in all the areas mentioned in the job description. The list above is indicative, we would still welcome your application even if you feel you don’t have experience in all the listed areas but think that you could do the job.
