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We believe that we do our best work when we are together, but also appreciate that everyone works in different ways. That’s why we operate with three working models which look to define where and how our people work: Remote, Hybrid, Site/Office - based.
Although we believe the majority of our people will choose our hybrid working model (at least 2 days in the office each week), for some of our teams that don't require as much in-person connection and collaboration, we offer fully remote working (with paid travel to the Moonpig office up to 6 times per year).Remote roles are specified directly on our job adverts
Work with us
Moonpig Group recently achieved ‘Unicorn’ status in one of the biggest tech IPOs of 2021, making the FTSE 250 index of leading companies listed on the London Stock Exchange with a market cap of £1.5 billion.
At Moonpig Group our mission is to help people connect and create moments that matter. We are an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands.
We were founded with a goal to disrupt the traditional greetings industry. Two decades on, we are an established leader within the online gifting market, offering a wide range of products to customers across the world.
Moonpig is an iconic brand and innovator, with great values that we reflect in our work culture. You have every chance to drive impact here at Moonpig, and most importantly, we genuinely want you!
Key responsibilities
We’re looking for a talented eCommerce Assistant to join our busy New Markets & Ventures team. Reporting to the International Markets Manager, this is a fantastic opportunity to kick start your E-commerce career in a fun and innovative Tech business.
- Be accountable for updating and executing the Content Plan and ensuring it is aligned with the campaign strategy and the trade plan.
- Analyse click-through rates and conversion data to guide decisions in optimising the homepage, landing pages and navigation across the websites & apps.
- Work with the International Markets Manager to maintain landing pages and to ensure new products are presented effectively across the websites & apps.
- Be responsible for the execution of planned activity across all three websites and the apps.
- Create page wireframes and creative briefs for creative assets.
- Assist the International Markets Manager in maximising conversion rate by delivering compelling digital and promotional content.
- Own the Content Plan development.
- Ensure all pages are mobile optimised.
- Undertake continuous site walks to ensure all products are live and correctly merchandised.
- Assist the International Markets Manager with AB tests requests and executions.
- Facilitate content test requests from Product and Marketing teams.
- Review and benchmark competitor activity & gather inspirational content examples for consideration.
- Review user journeys and make recommendations for improvement.
- Support with wider site & administrative tasks, including uploading gifts & the creation of promo codes.
About you
- Experience with analysing and interpreting data
- Previous content/planning experience in an online and/or retail environment.
- Ability to respond quickly to changes and work in a fast-paced environment.
- An understanding and experience of content management systems.
- Exceptional attention to detail and organisational skills.
- You will be a creative and innovative thinker, and have an eye for design.
- Strong ability to prioritise multiple tasks at once.
- Excellent communication skills – both verbal and written.
- Knowledge of SEO best practices.
- Experience with MS Office, Google Drive, and Gmail.
More about you
- Basic Photoshop and HTML skills
- Prior experience in Web Analytics and A/B testing tools
Commitment to equality, diversity and inclusivity
At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.
We’re proud to have several employee-led committees within our organisation, including the LGBTQ+ Committee, The Gender Balance Committee and our Moonpig Against Racism Committee.
We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.
